Duty Manager

6 days ago

Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

**Additional Information**
**Job Number**25010112
**Job Category**Rooms & Guest Services Operations
**Location**JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam, 700000
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Duty Manager

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Job Number** 24172797 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...

  • Duty Manager

    3 days ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24172797 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel & Suites Saigon, Corner Hai Ba Trung street & Le Duan boulevard, Ho Chi Minh City, Viet Nam, Viet Nam, 700000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins,...

  • Duty Manager

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Savills Phú Mỹ Hưng Full time

    **Hạn nộp**: 15/10/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 7 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Dự án BĐS/ Quản lý tòa nhà Ngành nghề Tiền sảnh Vị trí N/A Cập nhật 06/09/2024 17:54 MÔ TẢ CÔNG...

  • Night Duty Manager

    3 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Alagon Hotels & Spa Full time

    Night Duty Manager - Quản lý ca trực đêm **Hạn nộp**: 30/09/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Ca đêm Loại hình Khách sạn/ Khu căn hộ Nhà hàng/ Bar/ Pub Ngành nghề Tiền sảnh Vị trí N/A Cập...

  • Duty Manager

    1 week ago

    Ho Chi Minh City, Vietnam Saigon Prince Hotel Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Assist the Front Office Manager in directing and supervising the activities of Reception/Cashier, Concierge, Bell Captain’s Desk and Operator. - Act as the Manager on Duty in the absence of Heads of Department. - Be pro-active, professional and friendly in all aspects of service and customer...

  • Duty Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam SOFITEL SAIGON PLAZA Full time

    **Job Description**: - Handle the security, guest service & some management concerns of an organization. - Oversee the maintenance and overall safety procedures of the premise. - Liaise or meet with other executives or managers. - Ensuring team-members are offering exceptional guest service - Making sure guests are happy with the service and products -...

  • Duty Manager Le Méridien Saigon

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24199324 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Complete designated cashier and closing reports in the computer system. Review...

  • Vinpearl Nha Trang

    5 days ago

    Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Vinpearl Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensuring employees are offering exceptional customer service - Provide and support subordinates to ensure the quality of services. - Delegating duties - Assisting Front Office Managers - Helping to implement hotel policies - Motivating employees; Train and monitor subordinates’ performance. -...

  • TuyỂn GẤp) Duty Manager

    4 days ago

    Thành phố Hồ Chí Minh, Vietnam JW Marriott Hotel & Suites Saigon Full time

    Duty Manager (Quản lý ca trực) **Hạn nộp**: 31/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 19/12/2024...

  • Duty Engineer

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**25020333 **Job Category**Engineering & Facilities **Location**JW Marriott Residences Grand Marina Saigon, 02 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Install, maintain, perform preventative...

  • Duty Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23210471 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Review and monitor shift logs/daily memo books and document...

  • Duty Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23082820 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem...

  • [the Myst Đồng Khởi]

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Silverland Hospitality Full time

    [THE MYST ĐỒNG KHỞI] - DUTY MANAGER/QUẢN LÝ THƯỜNG TRỰC **Hạn nộp**: 31/12/2024 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Ngành nghề Tiền sảnh Vị trí N/A Cập...

  • Guest Service Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Glory Investment Holding (Việt Nam) Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Position Summary: A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction. Duties and Responsibilities: 1. Provides direction and coordination for front office personnel. 2. Directs and coordinates various services related to...

  • Duty Manager Quản Lý Ca Trực

    6 days ago

    Ho Chi Minh City, Vietnam Sofitel Saigon Plaza Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Handle the security, guest service & some management concerns of an organization. - Oversee the maintenance and overall safety procedures of the premise. - Liaise or meet with other executives or managers. - Ensuring team-members are offering exceptional guest service - Making sure guests are happy...

  • Office Manager

    6 days ago

    Thành phố Hồ Chí Minh, Vietnam Shrimp Improvement Systems Hawaii LLC Full time

    **Office Manager** **Position Status**: Full-time / Salary **Position Level**: 5a **Report to**: Director of Sales and Marketing **Location**: Ho Chi Minh City, Vietnam **Organization Description**: Founded in 1998, Shrimp Improvement Systems (SIS) produces genetically improved and Specific Pathogen Free _P vannamei_ shrimp broodstock and has initiated...

  • Operations Team Manager

    1 week ago

    Ho Chi Minh City, Vietnam itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Operations Team Manager (Night Duty)**: - **Mã tin đăng: 3327799**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất,...

  • Human Resources Manager

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Mia Saigon Full time

    **Hạn nộp**: 31/01/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 2 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub Ngành nghề Hành chính, nhân sự Vị trí Giám đốc, phó giám đốc...

  • Duty Engineer- Jw Marriott Residences Grand Marina

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24188382 **Job Category**Engineering & Facilities **Location**JW Marriott Residences Grand Marina Saigon, 02 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Install, maintain, perform preventative...

  • Duty Engineer

    3 days ago

    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Additional Information** **Job Number**24168812 **Job Category**Engineering & Facilities **Location**JW Marriott Residences Grand Marina Saigon, 02 Ton Duc Thang Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Install, maintain, perform preventative...