Sr. Manager, Production Operations

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**Job Title: Sr Manager, Production Operations**

**Primary Purpose**:
Reports to Director, Commercialization & Quality

The role is responsible for all aspects of SPs's Quality, Fitting, Manufacturing, and CSR performance of Assigned SPs, supporting Tapestry Strategies and the Operations Mission Statement

**The successful individual will leverage their proficiency in production operations** **to...
- Be accountable for all Production Operations related activities within the assigned SPs
- Be accountable for the proper and timely communications to the appropriate parties of any Quality, Production, and CSR issues and accountable for the implementation of Tapestry mandated corrective actions.
- Lead and manage the SPs to exceed expectations as a high-performance supplier.
- Ensure maximum effort is put toward preventative measures and early awareness of prospective quality issues, both in the conceptual and manufacturing process.
- Based on related KPIs, drive recommendations to improve the process, record keeping, and resulting actions in the SP’s quality assurance systems.
- Work with SPs to ensure they have the most suitable structure and strength of staff across all areas of production operations including quality enforcement and assessment.
- Drive the resolution of all production-related issues and takes ownership of consistent execution and delivery, using Root Cause Analysis, Action plan and Sharing.
- Strategize on capacity / capability to support Tapestry business needs.
- Influence assigned SPs and drives implementation of lean manufacturing techniques to maximize productivity.
- Drive implementation of new and innovative ideas, methods, machinery improvements, materials, and techniques.
- Regular production walkthrough with Quality Manager and Service Provider team to screen: quality, compliance, design intent, best practice implementation.
- Work closely with Development team to understand the Design expectations and ensure they are followed in mass production.
- Work closely with Materials team to constantly drive for material improvement in quality and delivery.
- Communicate / Share Regionally Best Practice / Product changes to ensure product alignment, quality improvement being followed by all countries.
- Review Top of Line samples and Production Daily Fittings

**The accomplished individual will possess...**
- Degree holder with a minimum of 10 years working experience in footwear.
- With at least 3 years or above in managerial level gained from well-established companies.
- Strong in sourcing, and working closely with vendors in all levels, with in-depth knowledge of all aspects of technical production.
- A good team player and motivator with well-honed leadership skills.
- Down-to-earth approach that nurtures and empowers the team.
- Have the intellectual breadth and dexterity to think strategically and operationally in equal measure.
- Good data analysis skills, and strong communication in written & oral both English and preferably Mandarin (preferrable)
- Must have MS Excel function skills.
- Excellent communication skills with the ability to communicate across all levels from factory Floor to Board level.

**The accomplished individual will possess...**
- Degree holder with a minimum of 10 years working experience in footwear.
- With at least 3 years or above in managerial level gained from well-established companies.
- Strong in sourcing, and working closely with vendors in all levels, with in-depth knowledge of all aspects of technical production.
- A good team player and motivator with well-honed leadership skills.
- Down-to-earth approach that nurtures and empowers the team.
- Have the intellectual breadth and dexterity to think strategically and operationally in equal measure.
- Good data analysis skills, and strong communication in written & oral both English and preferably Mandarin (preferrable)
- Must have MS Excel function skills.
- Excellent communication skills with the ability to communicate across all levels from factory Floor to Board l