Operational Compliance Conduct Risk Manager
2 weeks ago
14 May 2025
**Operational Compliance Conduct Risk Manager (Life Insurance Project)**:
- Category: Retail Banking Group
- Job Type:
- Facility: Retail Banking
**Key Accountabilities (1)**:
2.1 Operational Risk
- Identify, assess, and monitor operational risks across business units.
- Maintain and enhance the Risk Control Self-Assessment (RCSA) process.
- Define and track Key Risk Indicators (KRIs); manage incident reporting.
- Coordinate Business Continuity Planning (BCP) and operational incident reviews.
- Evaluate risk implications of new products, processes, and systems.
2.2 Compliance Risk
- Ensure compliance with laws, MoF guidelines, and circulars on insurance.
- Conduct periodic compliance risk assessments.
- Monitor AML/CFT processes, STR reporting, and compliance training.
- Manage correspondence and coordination with regulatory bodies.
2.3 Conduct Risk
- Implement conduct risk policies ensuring fair treatment of customers.
- Monitor distribution practices, sales conduct, and customer complaint trends.
- Lead investigations into ethical breaches or misconduct.
- Support alignment of compensation, training, and policies with conduct principles.
**Success Profile - Qualification and Experiences**:
- Bachelor’s degree in Risk, Finance, Legal, or Business.
- Minimum 5-8 years’ experience in risk or compliance roles within financial services.
- Familiarity with Vietnamese insurance regulations and global risk frameworks.
- Strong analytical, stakeholder engagement, and presentation skills.
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