Operation Support Officer

1 week ago

Ho Chi Minh City, Vietnam Citi Full time

At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments, or institutions - to help them meet their biggest opportunities and face the world's toughest challenges. We’re currently looking for a high caliber professional to join our** LF Ops team** as** Operation Support Officer** based in **Ho Chi Minh City Vietnam.** **In this role, you’re expected to**: The Ops Sup Analyst is an intermediate level position responsible for providing operations support services, including but not limited to regulatory reporting, MIS provision, sanctions screening & monitoring, record/documentation maintenance, storage & retrieval of records. Additionally, the Ops Sup Intermediate Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians, and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. - Perform financial, statistical, and operational studies using analytical skills and knowledge of data analysis tools and methodologies. - Perform feasibility analysis for significant process changes and partner with business teams to develop process improvements and solutions that help to streamline the operational workflow. - Resolve varied and complex issues using professional judgment, discretion, and business expertise. - Provide informal guidance and training to new and lower-level team members, as needed. - Has the ability to operate with a limited level of direct supervision. - Can exercise independence of judgement and autonomy. - Acts as SME to senior stakeholders and /or other team members. - Support risk & control activities - Bachelor’s degree/University degree or equivalent experience - Min of 3 years of relevant experience - Proficient in Microsoft Office High level knowledge of related to industry standards and practices. - Ability to work unsupervised and adjust priorities quickly as circumstances dictate. - Consistently demonstrates clear and concise written and verbal communication skills. - Self-motivated and detail oriented - Proven organization and time management skills - Demonstrated problem-solving and decision-making skills. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. - **Job Family Group**: Operations - Core - **Job Family**: Operations Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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