Import/ Export Sales Coordinator

Position: Import/Export Sales Coordinator (Trading House, District 1)
Company Type: Trading House
Headquarter: Korea
Working Location: Rep Office in District 1, Hochiminh City
Working Time: Mon to Fri (40hours/week)
Belong to: Industrial Team
Report directly to: Industrial Team Manager
Company Industry: focus on import/ export - Industrial products Foods, Cosmetics products from Korea to Vietnam and reverse.

Industrial Team’s Products including:

- Crimped shortcut binder fiber with sheath/core cross section of PE/PP or PE/PET for air-laid nonwovens.
- PE is added with special substance to improve bonding ability with pulp.
- Sanitary Pads (female sanitary pad, cleaner, mugwort heating pad)
- CTP Plate (Computer To Plate)
- PMMA (Acrylic resins based on MMA)
- Plated Products (Copper cyanide, zinc cyanide, brass salt, SI-Gold, Pottasium copper cyanide, sodium copper cuanide)
- Thermal Transfer Ink Ribbons
- Super Absorbent Polymer (SAP)
- Elevator and Hoist car
- XLPE resins of silane processing technique
- Smart home system technology
- Compressor Chiller
- Industrial Motor
- Adhesion element for bottle (Nylon)
- Adhesive material for packing
- Steel coupler for contracture
- Toothed wheel gear
- Wallpaper
- Breathable film compound
- Adhesive (for wood, leather, plastic, têxtile, shoes, metal, insulation, construction materials)

Import/ Export Sales Coordinator (Trading House, District 1)
Import Sales Coordinator researches both potential products for import and prospective domestic markets for conducting a deal with B2B customers in Industrial industry, by visiting trade shows, traveling to negotiate with vendors, and meeting with domestic distributors or retailers. This person will need to negotiate sales terms with manufacturing representatives and shipping logistics.

Import/ Export Sales Coordinator should be knowledgeable of international commerce laws and regulations.
- Researching & seeking for B2B customers in Vietnam marketplace for Industrial products/ projects of company and reverse.
- Working with Korean and other suppliers to get price, production information to prepare quotations.
- Working out retail price list, costing sheets.
- Consulting sales team in terms of product knowledge, assisting sales team in preparing samples, catalogue dossiers for submission.
- Supporting director during bidding phase for big projects such as preparing samples, catalogues, preparing project quotation list with hundred items for full package offer.
- Receiving customer’s orders, checking customer’s orders and preparing local sales contracts for high value orders and N/A items.
- Solving customer’s complaints such as late delivery, defects, goods damage, or short shipped items.
- Connecting HQ and existing customers in Vietnam to make sure a clear and smooth communication between all parties.
- Handling customers’ feed backs and complaints about material defect, consignment package or late delivery.
- Working with customers on repeated orders and new enquires for new projects.
- Accompanying director/ regional sales rep for customer visits and being interpreter.
- Translating all documents from Vietnamese into English and vice versa including technical docs, brochures, any protocols relating to its operation to make sure that director and HQ team understood thoroughly Vietnam practice.

Requirement
- At least 05 years previous Sales experience in a distribution or similar environment preferable gained in a business with an import/export element.
- Must have good written and verbal communications skills with a strong customer service attitude.
- Able to work at speed with accuracy and attention to detail.
- Good organizational skills, able to work on own initiative and function as a team member helping and supporting colleagues as required.
- Able to use Microsoft Excel and Word.