Field Trainer

2 weeks ago


Hà Nội, Vietnam Techcombank Full time

14 May 2025

**Field trainer (Life Insurance Project)**:

- Category: Retail Banking Group
- Job Type:

- Facility: Retail Banking

**Job Purpose**:
The Field Trainer is responsible for enhancing the competencies of insurance sales personnel by designing and conducting effective training programs. This role ensures that all sales staff are well-equipped with the necessary knowledge and skills to meet sales targets and comply with regulatory standards.

**Key Accountabilities (1)**:
1. Training Program Development and Delivery
- Design and implement comprehensive training programs for new and existing insurance sales staff.
- Develop training materials on product knowledge, sales techniques, and compliance.
- Use workshops, seminars, and e-learning formats.

2. Performance Monitoring and Evaluation
- Assess training effectiveness via feedback and sales KPIs.
- Provide coaching and monitor trainee progress.
- Align with sales managers to identify training needs.

**Key Accountabilities (2)**:
3. Regulatory Compliance and Certification
- Ensure training aligns with regulations and internal policies.
- Support staff in achieving and renewing certifications.
- Integrate regulatory updates into training content.

4. Stakeholder Collaboration
- Work with product and marketing teams to sync training with new campaigns.
- Liaise with external trainers as needed.

**Success Profile - Qualification and Experiences**:

- Education: Bachelor's in Business, Finance, or Insurance.
- Experience: At least 3 years in insurance training or sales.
- Certifications: MOF/IC certification preferred.
- Skills: Strong presentation, instructional design, coaching, digital tools.

Key Competencies
- Customer Focus
- Adaptability and Resilience
- Collaboration and Communication
- Continuous Learning


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