Customer Support

**Company Overview** CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational...

At Palexy, we develop a pioneering AI-powered SaaS platform that can turn existing retail data, including CCTV footage, POS data, staff scheduling data, promotional calendar data, etc. into actionable intelligence in a fashion similar to e-commerce. We are seeking **Customer Support Specialist** for our Hanoi Office to help **Thai-speaking...

**Mô tả công việc**: (Mức lương: 8 - 10 triệu VNĐ) - Teamwork with the technical team to address customer issues - Suggest improvements for better customer support - Measure support effectiveness and optimize processes (training provided) - Collect and provide customer insights for product development (training provided) **Chức vụ**: Nhân...

As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...

**Responsibilities**: - Monitor and receive calls from clients and welcome walk-in clients - Handle outbound calls to clients - Monitor & conduct agency support - Monitor and support agency recruitment, sell promotion gifts and other admin tasks - Monitor and check client’s potential name scan on Bridger, input new policy and process change when client...

**Challenge Yourself and Impact the Future!**: - MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Provide customer support during the installation and usage of BSS Commerce Shopify products. - Collaborate with the development team to create tasks, relay technical issues, and manage customizations. - Keep customers informed about the progress of their requests and offer solutions as...

**Mô tả công việc**: (Mức lương: 23 - 34 triệu VNĐ) - To respond to customer calls to troubleshoot technical problems of equipment, on-site inspection and attend emergency repair, to achieve customers’ satisfaction in turnaround time and minimize downtime - To perform preventive maintenance as scheduled and highlight technical abnormalities to...

**Mô tả công việc**: (Mức lương: 7 - 10 triệu VNĐ) - Work with the product team to provide excellent customer support - Help customers set up and use BSS Commerce Shopify apps. - Communicate technical issues to the development team and create follow-up tasks. - Keep customers updated on their requests. - Report common issues to the product team...

**Mô tả công việc**: (Mức lương: 5 - 6 triệu VNĐ) - Consult, guide, and support in solving queries about Omni Themes’ products from customers through multiple support channels - Support to handle problems arising when customers install and use the Shopify Themes and Apps. - Transfer technical problems, request customization for the development...