Content and Communications Specialist

5 days ago

Thành phố Hồ Chí Minh, Vietnam Kegmil Full time

**About Kegmil**: Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)

Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.

Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others

**Location**: HCMC or Remote

**Job Type**: Full-time

We are looking for a versatile and tech-savvy Content and Communications Specialist who can not only create engaging content across various media but also leverage artificial intelligence to enhance content production processes. This role requires a blend of technical proficiency, creative aptitude, and a deep understanding of user-centric design.

**Key Responsibilities**:

- **AI-Driven Content Generation**:Master and deploy AI tools to generate high-quality content from provided materials, refining AI models to ensure accuracy and brand consistency.
- **Product Documentation**:Produce detailed user guides and documentation, focusing on clarity and usability from the user’s perspective, utilizing AI to streamline information gathering and synthesis.
- **Video Production**:Develop and produce instructional and promotional videos, using AI to assist with scripting and preliminary edits, effectively communicating product benefits and features.
- **Digital Content Creation**:Craft compelling content for the company website, blogs, and social media channels, optimizing content for search engines and social engagement using AI tools.
- **Project Documentation**:Create comprehensive project documentation to articulate project scopes and updates to stakeholders, leveraging AI for data accuracy and detail.
- **Q&A for AI Chatbot**:Develop intuitive and responsive Q&A content for AI chatbots, enhancing automated customer support capabilities.

**Required Skills and Qualifications**:

- Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
- Proven experience with AI content generation tools and digital content management.
- Strong ability to translate complex product information into user-friendly formats.
- Rapid learning capability and eagerness to continuously acquire new skills.
- Exceptional writing, editing, and verbal communication skills.
- Logical thinker with an analytical approach to problem-solving.

**Preferred Skills**:

- Experience in SaaS Product, especially with user-centered design and customer interaction technologies.
- Technical proficiency in video editing, graphic design, and AI technologies.

**What We Offer**:

- Competitive salary and comprehensive benefits package.
- Dynamic and innovative work environment with opportunities for personal and professional growth.
- Access to cutting-edge tools and technologies.

Pay: 20,000,000₫ - 40,000,000₫ per month

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