Operation Supervisor

2 weeks ago

Hà Nội, Vietnam Lotte Mall West Lake Hanoi Full time

**Hạn nộp**: 30/11/2025 Mức lương: 12 - 20 triệu
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Dự án BĐS/ Quản lý tòa nhà
Ngành nghề
Quản lý, điều hành
Vị trí
Trưởng ca/ Giám sát
Cập nhật
28/10/2025 13:32
MÔ TẢ CÔNG VIỆC
**Job Title**: Operations Supervisor
**Department**: Facility Operation Team
**Report to**: Operations Manager
**M - Morning**: 06:00 - 16:30
**A - Afternoon**: 14:00 - 23:00
**N - Night**: 22:00 - 06:00 (assigned as needed)
**Job Purpose**: To supervise all building operation activities during shifts—ensuring security, safety, cleanliness, and efficient technical performance across all areas (Shopping Mall, Hotel/Serviced Residence, Office, and Public Areas).

I. Operation Supervision
- Supervise daily operation activities of security, cleaning, parking, and technical contractors and their staff to ensure proper attendance, performance, and service quality.
- Conduct regular patrols throughout the complex to ensure safety, security, and cleanliness in all areas.
- Oversee technical operations, repair and renovation works, and construction safety during night shifts.
- Monitor parking operations, including cashier activities, traffic flow, and safety management.
- Ensure all incidents or irregularities are promptly handled and corrective actions are taken.

II. Reporting & Improvement
- Prepare daily, weekly, and monthly reports on operational activities and performance.
- Propose service, safety, and security improvements to enhance building operations.
- Handle and report all issues occurring during shifts to the Operation Manager.
- Keep updated on construction and booth renovation schedules for timely supervision.
- Coordinate with government authorities when necessary to maintain safety and order.

QUYỀN LỢI ĐƯỢC HƯỞNG
Tham gia BHXH, BHTN, BHYT với mức đóng full lương
15 ngày phép/năm
01 bữa ăn ca tại canteen; Gửi xe miễn phí
Thưởng Lễ, Tết, Sinh nhật, Hiếu Hỉ, Lương tháng 13...
Xét tăng lương hằng năm;
Làm việc trong môi trường chuyên nghiệp
YÊU CẦU CÔNG VIỆC
Bachelor’s degree or higher, preferably in Management, Engineering, or a related field.
At least 3 years of experience in operations management for large or complex buildings (Shopping Mall, Hotel, Serviced Residence, Office).
Basic understanding of building systems, including electricity, firefighting, machinery, and basic architecture.
Strong communication, coordination, and problem-solving skills.
Proficient in Microsoft Office.
Responsible, proactive, and quick to respond to operational issues.
Flexible and willing to work on a rotating shift schedule, including night shifts.
YÊU CẦU HỒ SƠ
CV bằng tiếng Anh

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