Dynamics 365 CRM Developer

**YOUR BRILLIANT FUTURE IN TECH IS NOW**

Welcome to the world of Zoi. We are those who build the digital evolution of our enterprise customers, closing the gap between enterprise IT and new technologies. Zoi strives to bring the cloud to the Retail and Manufacturing industries with innovative solutions that deliver real value.

We are expanding our team in **Ho Chi Minh City**.

**WHAT YOU DO**
- As a Dynamics 365 CRM Developer at Zoi, you will be instrumental in extending and maintaining our clients' CRM systems, ensuring they are powerful, efficient, and tailored to business needs. Your key responsibilities will include:

- Development & Customization: Design, develop, test, and deploy robust custom solutions, plugins, custom workflow activities, and web resources within Microsoft Dynamics 365 Customer Engagement (CE) using C#/.NET and JavaScript.

Second level support for tickets (bugs, change requests, process consulting) of the international subsidiaries.
- Development, continuous optimization and execution of target group-specific training modules and training materials. You conduct the training courses and workshops digitally and on site.
- Community management: preparation and hosting of user events on innovations and current projects, best practice sharing and voting topics
- As a second step: project lead for international CRM rollout projects - from gap-fit workshops to training of key users, system and go-live preparation, subsequent hypercare support and lessons learned sessions.

**WHO YOU ARE**
- You are a passionate developer with a strong foundation in Microsoft technologies and a keen eye for business solutions.
- A degree in Computer Science, Information Technology, Software Engineering, or a comparable technical qualification.
- ** At least 3 years of hands-on development experience with Microsoft Dynamics 365 CE (Customer Engagement).**
- ** Strong proficiency in.NET development, particularly C#**, within the **Visual Studio** environment.
- Demonstrated experience in developing **Dynamics 365 plugins, custom workflow activities, and client-side scripting (JavaScript)**.
- Solid understanding of Dynamics 365 data model, customization capabilities, and the SDK/APIs.
- Experience with **SQL Server** and T-SQL for database queries and data manipulation.
- Business fluent English skills are essential, with the talent to communicate complex technical content clearly and concisely to diverse stakeholders.
- A strong focus on results, openness to new ideas and creative solutions, and a high level of customer centricity combined with intercultural skills round off your profile.
- General willingness to travel internationally for project rollouts or workshops (approx. 20%)

**Do you like to be surrounded by brilliant minds?** Awesome. At Zoi, you become part of our community of tech enthusiasts and develop your full potential. Create fresh ideas and shape the digital transformation of our enterprise customers sustainably.
- **
GOOD WORK SHOULD BE REWARDED**, which is why we offer various bonus models at our company
- ** TIME IS WISDOM**, 20 % of your working time is available for experimenting and education
- ** SKILL YOURSELF UP,** Zoi can only be as good as you are. That’s why we value constant training and development
- ** BE FREE**thanks to our absolutely flexible working hours and work remotely from any of our locations
- ** DEVELOP YOURSELF** with our individual certification and training plan
- ** FAMILY COMES FIRST**, rely on our financial support for childcare
- ** REFUEL** at our regular free Friday lunch

Zoi is an equal opportunity employer, we're committed to helping you do your best work. Our promise is to champion diversity, build an inclusive culture and do our part to create a more equitable professional landscape.