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Business Analyst Collaborator, Business Operations

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam VNG Full time

We are looking for a Business Analyst to join our iPortal Team in the IT Department. Our mission is to foster digital transformation in businesses to improve efficiency and productivity.
**Key Responsibilities**:

- Define project scope, objectives, and deliverables in alignment with business goals.
- Work closely with stakeholders to gather, analyze, standardize, and document business requirements.
- Define workflows, use cases, and functional specifications.
- Analyze gaps, propose transformations, and manage changes.
- Collaborate with Developers, UI/UX designers, and QC to ensure business needs are effectively translated into technical solutions.
- Identify process inefficiencies and recommend improvements to enhance user experience.
- Assist in user acceptance testing (UAT) and provide training/support to end users.
- Ensure documentation and reporting are maintained throughout the project lifecycle.
- Manage post-implementation reviews to assess project success and gather feedback for improvements.

**Yêu cầu**:

- 1-2 years of experience in business analysis, especially in developing IT solutions to improve business operations.
- Have solid experience in business process modeling and documentation tools.
- Have good experience in Agile projects.
- Have strong analysis skills, especially in forms and workflows.
- Have a solution-oriented mindset.
- Strong negotiation, collaboration, and presentation skills.