Business Analyst

**Mô tả công việc/Job Description**:
**ABOUT DIGI-TEXX VIETNAM**

DIGI-TEXX, a 100% German-invested company, specializes in IT and Business Process Outsourcing (BPO). Our headquarters are in Quang Trung Software City (HCMC), and branches in Can Tho, Hau Giang, and a representative office in Fukuoka, Japan.

For over 21 years, DIGI-TEXX has been a trusted partner across various industries including E-commerce, Banking, Insurance, Manufacturing, Construction, Historical Archives, Education, and NGOs. We brought competitive advantages to our clients across Europe, America, Japan, and Vietnam through our skilled workforce and leveraging cutting-edge technologies such as AI, Deep Learning and Big Data Analytics.

**Established**: 2003

**Employees**: Over 1000 employees, operating 24/7

**Core Services**: data processing, document digitization, image processing, annotation services, and business support.**Position**:Business Analyst

**Location**: 2nd floor, Anna Building, Quang Trung Software City, District 12, HCMC

**Working time**: 8:00 am - 5:50 pm, Mon-Fri (have flextime policy)

**JOB DESCRIPTION**

The Business Analyst plays a vital role to link between the company, teams, and clients. This role works on projects inside and outside the company to get important results. The main job is to understand what everyone needs, analyze it, and come up with solutions. After giving out solutions, the BA works closely with the Development team, Testing team, and others to ensure everything is implemented successfully. The BA also shares the findings and suggestions with the teams and clients.
- Work closely with stakeholders and users to acquire their problem statements, objectives, and risks, ensuring a complete understanding of their expectations and demands.
- Analyze and collaborate with the Technology team to break down feasibility and develop suitable solutions.
- Break down technical tasks, estimate efforts, and outline the implementation timeline.
- Write documents such as BRD, FRD, UC, US, mockups, wireframes, etc., ensuring they are kept up to date throughout the project delivery.
- Coordinate with the UX/UI team, Tech team, QA team, and DevOps to ensure smooth implementation of all requirements.
- Support the other teams during projects.
- Perform other tasks assigned by the line manager or support projects as needed.

**REQUIREMENTS**:

- At least 1 year of experience as a Business Analyst.
- Fluent in English.
- Bachelor's degree in Information Technology, Economics, or related fields.
- Have experience working in domains such as banking, insurance, fintech, logistics, etc.
- Experience with Business Requirement Document (BRD), User Stories/Use Case Specification Document,
- Functional Requirement Document. Familiarity with BPMN 2.0.
- Strong analytical, problem-solving, and communication skills.
- Additional experience in the technology industry is a plus.
- Certification in Business Analysis (e.g., CBAP, PBA, CCBA) is an advantage.

**Quyền lợi/Job Benefits**:
**BENEFITS**:

- Competitive compensation package including 13th-month salary and individual performance-based bonus
- Participation in social insurance with 100% base salary.
- 100% salary in 2 months probation.
- Free parking card.
- Health care 24/7 insurance.
- Company trip, team building.
- Internal activities and clubs (year-end party, sports day, men's/women's football club,...).
- Benefits from the Union (gift for Tet holidays, birthdays, weddings, childbirth,...).
- International working environment.
- Career Development Opportunity.

**Mục tiêu kỹ năng/Skills Required**:

- English Fluency