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Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started We have much room for improvement and many ideas that will further shape the industry.
**Responsibilities**:
- ** Sales Performance (50%)**:
- Closing sales and maintaining relationships with key clients by providing support, information and guidance.
- Working with a parallel sales team to improve customer adoption of the products.
- Managing and monitoring of performance of the B2C business across the business unit
- ** Commercial (30%)**:
- Accountable for vertical/industry strategy and commercial success of the product. Define the vertical needs of domestic express services for Parcel deliveries.
- Identify customer needs from a product point of view, suitable for product management to define business requirements.
- Work closely with customer facing teams to ensure that our B2C services exceed our customer's expectations.
- Work with country and regional teams to identify, develop processes and system based controls to meet minimum customer compliance requirements.
- Responsible for owning the financial targets and measurements in the country.
- Work alongside the business in the areas of strategy, sales operations and financial goals of the department
- ** Key Performance Indicator (10%)**:
- Financial Targets including Revenue, Profitability
- Sales Targets including FTB, FTS, SOW, Pipeline velocity, Sales funnel management, ASP
- ** Others (10%)**:
- Support commercial areas as and when required alongside the business to ensure overall project success and acceptance of the stakeholders
**Requirements**:
- 3 - 5 years of experience in Business Development/Key Account Management and /or related commercial areas, preferably from the express logistics and/or E-commerce industry.
- Familiar with Fashion, Health & Beauty, OR other B2C-related industries.
- Outgoing and persuasive personality with good industry contacts
- Strong negotiation skills to close sales
- Strong existing working relationships with clients/ B2C brands
- Proficiency in Microsoft Office suite and a good comfort level using enterprise software
- Bachelor’s Degree
- Salesforce experience
- English Language - required
