Senior Sales Engineer Vietnam
11 hours ago
**About Us**
**Role Summary**
We are seeking a dynamic and experienced Senior Sales Engineer to join our high-performing presales team. This role will be instrumental in enabling customer success and accelerating revenue across a defined regional territory of strategic prospects, existing customers, and channel partners.
As a senior technical individual, you will drive solution strategy, articulate business value, and influence executive-level buying decisions. With a strong foundation in cybersecurity, including Firewall, MDR, EDR/XDR, risk management, and incident response, you will lead technical conversations and position Sophos as a trusted advisor and long-term strategic partner.
Please note this role is based in Vietnam.
**What You Will Do**:
- ** Customer Engagement & Leadership**:
- Serve as the senior technical advisor for key accounts, driving full-lifecycle presales engagement—from technical qualification to solution design and technical win.
- Identify complex customer security challenges and build tailored solutions using Sophos’ cybersecurity portfolio and platform, with emphasis on MDR, XDR, Firewall incident response preparedness, and proactive risk reduction.
- Conduct cyber presales customer posture assessments and articulate measurable security improvements, threat detection maturity and return on security investment.
- Maintain technical stakeholder and Security Manager up to C-Level relationships to align Sophos solutions with strategic security outcomes.
- Lead executive briefings, workshops, demonstrations, proof-of-concepts (POCs) and solution walkthroughs to accelerate technical buy-in.
- **
Channel & Partner Development**:
- Enable partners on Sophos technologies to elevate technical capabilities and drive joint opportunity development.
- Provide input into territory channel strategy, working with sales to co-develop go-to-market strategies with focus partners, MSSPs and distributors to support demand generation and solution selling into enterprise, midmarket, and commercial segments.
- Support channel-led engagements with advanced solution architecture, bid support, and customer-facing expertise.
- **
Strategy & Collaboration**:
- Contribute to account and territory planning alongside sales counterparts, ensuring alignment across technical and commercial strategies.
- Share field insights with Product Management and Marketing to influence roadmap evolution and messaging alignment.
- Represent Sophos at regional events, conferences, and strategic customer forums.
**What You Will Bring**:
- 8+ years of experience in a technical presales or solution architect role in cybersecurity, with proven leadership in customer and partner engagements.
- Strong domain knowledge in:
- ** **MDR, EDR/XDR, and SIEM/SOAR solutions**:
- **Incident Response planning and frameworks**:
- **Risk assessment and mitigation strategies**:
- **Network and endpoint security architecture**:
- Hands-on experience with security operations, threat detection techniques, and managed security services.
- Strong knowledge of security protocols, threat landscape trends, and compliance frameworks (e.g., MITRE ATT&CK, NIST CIS).
- Technical depth in Windows, Linux, Active Directory, and network security (L2-L7).
- Experience with solution positioning against competitive vendors in endpoint, firewall, and cloud security.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence both technical and executive stakeholders.
- **
Desirable**:
- Relevant cybersecurity certifications (e.g., CISSP, CEH, GIAC, Microsoft Security, AWS Security, and similar)
- Prior experience supporting or delivering cybersecurity assessments, maturity reviews, or executive-level risk briefings.
- This role is ideal for a proactive, outcome-focused professional who thrives on solving complex security problems and delivering lasting customer impact. You’ll work across a powerful ecosystem of SEs, sales teams, and partners bringing game-changing security outcomes to life.
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**Ready to Join Us?**
**What's Great About Sophos?**
- Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
- Our people - we innovate and create, all of which are accompanied by a great sense of fun and team spirit
- Employee-led diversity and inclusion networks that build community and provide education and advocacy
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities
- Global employee sustainability initiatives to reduce our environmental footprint
- Global fitness and trivia competitions to keep our bodies and minds sharp
- Global wellbeing days for employees to relax and recharge
- Monthly wellbeing webinars and training to support employee health and wellbeing
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