Technical Manager

1 week ago

Hanoi, Vietnam YNV Group Full time

Overview:
We are looking for a Technical Manager (Microsoft Cloud) with the experience needed to oversee the implementation of Cloud products, identifying and mitigating possible risks with the remote project crew in Tek Experts HQ. The role is global and will operate within the Professional Services unit under the Global Head of Professional Services.

**Driving exceptional outcomes with purpose-built solutions.**

Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and grow your IT career with us.

**Responsibilities**:
**This role will**:

- Engage with clients who are evaluating competitive solutions to demonstrate the benefit and value of Tek Experts’ solutions.
- Make proposals and advise clients on the technology of Microsoft solutions in order to progress and close deals, driving cloud business sales together with account managers in the respective regions.
- Understand the security approaches and client concerns around cloud architecture and cloud-based services.
- Work closely with the sales team to achieve sales quota.
- Organize high-level meetings with CxO’s presenting cutting-edge cloud technologies and winning customers.
- Facilitate usage of Tek Experts HQ deployment resources for the implementation of cloud products.
- Work with the marketing team to launch lead-generation campaigns online and offline.

Qualifications:
**In this role**:

- Bachelor’s/Master’s degree in Technical Science or any relevant field along with 3+ years of experience in technology-related sales or account management experience.
- Professional fluency in English is essential, both written and spoken along with strong written and verbal communication skills.
- Project management and/or information systems deployment experience is a plus.
- Understanding of Office 365 and Azure, Windows Server, and associated technologies (Virtualization, Security, Data Center, Management, etc.) and/or similar offerings, as well as knowledge of Microsoft cloud products and licensing models.
- Microsoft technical certifications for communication products (Exchange, Lync, SPS) is an added advantage.
- Exceptional at building customer relationships along with presentation, project management, troubleshooting, and problem-solving skills.
- Should be creative, Innovative, and target oriented.

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