Quality Assurance

2 weeks ago

Ho Chi Minh City, Vietnam Shinhan Bank Full time

Work Location Ho Chi Minh (District 7)

Job Level Experienced (Non - Manager)

Job Type Shift

Qualification Bachelor

Experiences 3 Years

Salary Negotiable

Industry Banking, Securities

**Job Benefit**:

- Insurance
- Training & Development
- Establish testing procedures for each control with specific criteria in regards to the key risks, which are agreed with the relevant control owners.
- Perform sample test/inspection to assess the operating effectiveness of controls based on designed processes, assuring the compliance to external regulations as well as internal policies.
- Identify and establish root causes of findings and recommend appropriate remedial actions.
- Follow up the implementation of remedial actions.
- Report findings related to fraudulent activities to Fraud Investigation for further investigation.
- Proactively initiate and recommend for process improvement during daily tasks in order to optimize resource, promote operational process quality;
- Handle customers complaints escalated from other departments (Contact Center, CSD).
- Conduct other tasks regarding to Compliance and Internal Control assignment such as daily audit, alert investigation, CDD review
- Perform periodic or unscheduled testing/inspection as required.
- Other tasks assigned by Line Manager.

**Job Requirement**:

- University graduate, majoring in Banking, Finance, Accounting or Business Administration.
- At least 3 years working experience in financial sector, especially in fields of quality assurance, internal control, risk management, credit assessment...
- General knowledge of financial sector, knowledge of consumer finance business is preferable.
- Good communication and analytical skills.
- Good English skills.

Job tags: Quality Assurance Quản lý chất lượng QA/QC Nhân viên quản lý chất lượng Quality Control Quality Assurance Quản lý chất lượng QA/QC Nhân viên quản lý chất lượng Quality Control

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