Ff Sensory Executive

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công ty TNHH GS 25 Full time

**FF Sensory Executive**: Toàn thời gian
- Merchandise
- Head Office

Lương**:Thỏa Thuận**

Địa điểm: Head Office

Phòng ban: Merchandise

Hạn nộp hồ sơ: 18/06 — 18/07/2025

**MAIN ROLES & RESPONSIBILITIES**
- Conduct regular sensory evaluations at stores (at least once per week), focusing on key factors such as taste, texture, temperature, freshness, and product consistency.
- Record and analyze sensory evaluation results, and submit detailed reports to the R&D team for improvement recommendations or formulation adjustments.
- Perform field inspections (3-4 stores/day, minimum 4 days/week) to compare in-store product quality against central kitchen or R&D standards.
- Combine sensory checks with hygiene and process audits, including raw material condition, cooking environment, and supporting equipment, to identify causes of sensory defects.
- Train store staff (Store Managers, kitchen team) to recognize basic sensory issues (e.g., overcooking, missing flavors, improper texture) and guide corrective actions.
- Support the R&D team during new product testing or pilot launches, collecting customer feedback and evaluating in-store execution.
- Develop and maintain sensory quality benchmarks by product category (flavor, aroma, texture, etc.).
- Collaborate with QA/QC team during routine or urgent quality inspections, especially in response to customer complaints or negative feedback.
- Conduct weekly competitor market surveys, collect and share comparative sensory data.
- Monitor the condition and functionality of kitchen equipment at store level (microwaves, steamers, fryers, heat cabinets ), ensuring their ability to support correct product preparation.
- Ensure POSM items are correctly displayed and used (menu boards, price tags, promotional visuals ), maintaining brand standards and customer experience.
- Report outdated or damaged POSM materials, coordinate with relevant teams for timely replacements.
- Participate in layout design discussions for new or renovated stores, advising on equipment and flow setup to optimize preparation and display.
- Perform other tasks as assigned by the line manager.

**REQUIREMENTS**
- Bachelor’s degree in Food Technology, Food Chemistry, Nutrition, or relevant fields.
- Basic knowledge of sensory analysis and food quality inspection.
- Understanding of food hygiene and preparation processes in retail/food service settings.
- Minimum 1 year of experience in QC, QA, R&D, or sensory evaluation in F&B or FMCG sectors.
- Preferably experienced in chain store or convenience store operations.
- Strong sensory acuity in taste, smell, texture, and visual assessment.
- Ability to evaluate products objectively and logically.
- Good communication and interpersonal skills to work with store operation and kitchen staff.
- Comfortable with frequent travel and field work.
- Accurate record-keeping and reporting skills.
- Honest, detail-oriented, and highly responsible.
- Proactive and eager to learn from practical work.

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