Creator Community Management Specialist

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team Introduction

**Responsibilities**:

- Drive overarching strategy for the Creator community engagement and content category locally, working closely with regional and global teams.
- Analyze creator performance key metrics to evaluate data both quantitatively and draw executable insights to support creator communities growth locally.
- Identify & develop comprehensive strategy to drive Core Creator Communities (diverse content categories with no limitation) development and pipeline on TikTok (such as project planning, executing workshops, events and marketing campaigns).
- Initiate and implement retention strategies to ensure long-term engagement of onboarded community creators.
- Collaborate with internal and cross-functional teams (marketing, communications, etc.) to drive strategic community growth in both creator numbers & content ecosystem.
- Track, analyze, and optimize the performance of community development efforts including community size, active rate, content quality, product adoption, video views, and audience growth.
- Being able to define localized content strategy and establish a sustainable content ecosystem that fits local tastes and preferences.

**Qualifications**:

- 1-2+ years of experience working with influencers, media partners, content creators, developing communities and familiar with influencer marketing.
- Bachelor's Degree or equivalent practical experience with strong English communication skills (both written & verbal).
- Deep understanding and resources in the local influencer industry (online/offline organizations & communities, creator landscape with a passion for finding, developing virtual communities).
- Experience with data, measurement, and analysis in order to draw insights from dashboards, report on them, and derive recommendations.
- Outstanding skills of communication, presentation and problem-solving, enjoy communication with content creators and deliver daily support with strong user-driven mindset.
- Mindset, superior attention-to-detail, multi-tasking, and strong project planning/executing skills.
- A team player who is accountable, proactive, can work under high pressure and solution-oriented in a fast paced environment.
- TikTok evangelist - you need to be passionate about the community, genuinely enjoy and are ready to engage with the product & the community.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.