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Warehouse Customer Service Executive

3 weeks ago

Bình Dương, Vietnam GEODIS Full time

**General information**:
**Legal entity **:GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.

**Reference **:2018-3196

**Line Of Business**:
FREIGHT MANAGEMENT

**Position description**:
**Type of assignment**:
Full-time Regular

**Function**:
Operational activities - Operational Quality

**Job title**:
Warehouse Customer Service Executive M/F

**Job description**:
This position is the control tower between the customer and warehouse operations ground staff.
- Assist shipping and receiving unloading trucks, checking the quality and the quantity of the shipping and the receiving.
- Process customer inbound and outbound orders by WMS.
- Support the move of materials and items from receiving or storage areas to shipping or to other designated areas.
- Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code.
- Assemble customer orders from stock and place orders on pallets or shelves, or relocate orders to a holding area or shipping department.
- Documentation preparation, control, filing and distribution of all related operational documents.
- The key contact point and be contactable contact point to the customer answering all queries and necessary communications flow.
- Sending necessary reports of Geodis or Client requested reports.
- Assist in counting of physical inventory.
- Ensure warehouse is accessible and safe for staff and customer traffic.
- May be assigned facilities maintenance duties as needed.
- Complete requisition forms to order supplies.
- Organize warehouse and work area for orderliness at all times.

**Applicant's profile**:

- College degree or upper level.
- Minimum B- degree for English skills.
- At least 1-year experience in the same industry.
- Minimum Education level: College/ University.
- Communication Proficiency English.
- Organizational Skills.
- Mathematical Skills.
- Technical Capacity.
- Thoroughness.
- Time Management.
- Computer skills, WMS, Microsoft office.

**Position location**:
**Position place**:
Asia, Vietnam, Binh Duong

**Location**:
Bình Dương

**Minimum level of education required**:
BACHELOR'S DEGREE

**Years of experience in similar position**:
Junior (1 to 5 years of experience)

**Languages**:
English (Fluent)

**Computer skills**:
MS Office
WMS