Project Officer

**Role Description**

**Position Title**

**Project Officer (Hanoi - Vietnam)**

**Job Purpose**

VietHarvest is seeking an enthusiastic individual to support our food rescue operations in Hanoi, Vietnam. This position ensures efficient management of VietHarvest’s food rescue logistics and warehouse (coming soon) operations while coordinating with donors, drivers, and charity partners with an emphasis on timely service with an attention to detail and food safety and hygiene. The individual will play a vital role in supporting VietHarvest’s mission to reduce food waste and serve the community.

The Project Officer will also support the General Manager with administration of project documents, data collection and management and support with scaling up operations in Hanoi

**Reports to**

General Manager

**Location**

Vietnam - Hanoi

**Duration**

Full-time

**Background**

Action on Poverty (AOP)is an independent, secular, fully-accredited Australian non-profit organisation. AOP empowers lo cal changemakers to break the cycle of entrenched poverty in some of the poorest communities in Africa, Asia and the Pacific. From teaching an Ethiopian family to grow their own food to sending Cambodian girls to school, we target communities with their own vision for change and help them make the largest impact possible.

VietHarvest is a social enterprise tackling food waste and hunger in Vietnam. We collect quality surplus food and redistribute it to those in need, believing that food is too precious to waste. We are driven to inspire and educate people about food waste, food security, and sustainability, creating a sustainable food culture while reducing hunger and poverty.

Since our founding in 2022, we have delivered over 100,000 meals to underserved communities and diverted over 50 tons of food from landfills. We are proud to partner with prominent organizations like Vietnam Airlines and IHG Group, along with numerous hotels, restaurants and food retailers, while supporting over 20 social partners, charities in Hanoi and Ho Chi Minh City.

We are proudly partnered with Action on Poverty and started a food rescue program in Hanoi in June 2022 to reduce food waste and hunger.

In 2025, we are expanding our impact with plans to open a Nourishing Hub in Ho Chi Minh City, a combined warehouse and kitchen facility that will significantly increase our capacity to rescue and distribute food.

**Key Relationships**

**_Internal: _**All Staff, General Manager, Marketing and Communication Managers, Co-Founders of VietHarvest, Action on Poverty Vietnam, Volunteers

**_ External: _**Financial and In-kind donors, Food Donors, Charity Partners, Strategic Partners, Food Recipients, Key Suppliers, Service Providers, and Contractors, International Partners, Government bodies in Australia and Vietnam and international affiliates

**VietHarvest’s Values**

Our purposes are Reducing Food Waste and Nourishing the underserved Communities, through food rescue, education, community engagement and innovation. As an organisation we are connected by four key values:
**Connected by Our Cause**:We are a magnet for magnificent people, connected by a common purpose. This mission of ours is contagious. It will take all of us, every day, every way. Our cause comes to life with every single one of us

**Nourishing and Growing**: We’re creating a culture of giving. When we grow ourselves, we grow each other and nourish others. When we nourish others, we ourselves grow. Not just in times of vulnerability, but as we thrive

**Boldly Courageous**: We speak and act boldly for the change that needs to happen. We embrace every challenge with optimism, dignity and respect

**With Gratitude**:We are grateful. Always. To each other. To the people we serve. To the people who give so gen
- erously. For the work we do, and the work to be done

**VietHarvest’s Purpose and Expectation**

We are a food rescue and education organisation.
- VietHarvest is committed to rescuing, surplus food to feed people in need and help the environment (food rescue is the core of the VietHarvest business)
- VietHarvest is committed to educating, the general public and our clients about food waste, nutrition and living a healthier lifestyle
- VietHarvest is committed to engage, with the community to maximise our impact
- VietHarvest is committed to innovate as a sustainable social enterprise

To achieve this vision VietHarvest prides itself not only on being logistics experts but also having an exceptional ‘customer and community service’ focus.

We expect from our team members a strong commitment and passion for food rescue and education with the organisation’s vision at the forefront of all decisions and actions.

**Your Key Responsibilities**
- Develop and maintain relationships with food donors and charity partners
- Management of data collection related to food rescue operations and project documentation and administration
- Oversee the day to day management of our operations