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Assistant Content Team Lead

3 weeks ago

Ho Chi Minh City, Vietnam OLIVER - SEAPAC Full time

**Role**: Account Manager

**Location**: Ho Chi Minh, Vietnam

**A LITTLE BIT ABOUT THE ROLE**:
U-Studio is Unilever's onsite digital agency powered by OLIVER. To date we have launched 23 U-studios across the globe Working in true collaboration across all categories as Unilever's full service digital agency delivering best in class creative whilst being truly embedded within brand teams

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets.

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients.

**WHAT YOU WILL BE DOING**:

- Lead a team in charge of client service management, engage & be the key in touch person responsible for the brands & projects.
- Be able to build a team of account management.
- Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team
- Working with the wider account team and collaborating with the studio including our digital designers and Studio manager.
- Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project.
- Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner.
- Accountable for timely billing and reporting revenue to the Group Account Director
- Work with the studio to manage timings plans

**WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE**:

- Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
- Demonstrable account management experience of minimum 4+ yrs and a proven track record of managing global clients and campaigns.
- The ability to effectively and proactively manage account finances and invoicing.
- Highly creative with the ability to generate ideas and practically contribute to the design studio output.
- Proficient in Microsoft Office, excel and other related software.
- Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.

**A LITTLE BIT ABOUT US**:
OLIVER provides clients with dedicated agencies. We do this because we believe the traditional agency model is not fit for the speed of modern marketing. Businesses want, and rightly demand, the same quality of strategic and creative thinking the traditional agency provides, but at a speed that befits how they now work.

The traditional agency outside-in model means that huge quantities of time are wasted in the back and forth and linear processes between agencies and clients. OLIVER agencies come to the client, live inside their office and solve their problems collaboratively.

OLIVER agencies are strategic and creative, whilst being agile and adaptive. They cover the full range of integrated marketing, but at the speed that businesses now demand. We allow our clients to work in real time. Creating better work, at pace.

**OUR VALUES AND HOW TO LIVE THEM**:
**Ambition** - you look for opportunities to deliver greater value to those around you.

**Imagination** - you identify a range of solutions to problems.

**Inclusion - **to be actively pro-inclusive and anti-racist across our community, clients and creations.

**Inspiration** - you lead by example and encourage others to do the same.

**Learning **- you have excellent listening skills that helps you to learn from our clients and those around you.

**Results** - you accept responsibility for your actions.
- We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. _We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. _We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle._

Inside Ideas Group and its' affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.