Head of Programs

**Job Announcement: Head of Programs**

**The vacancy will be closed when filled**

Habitat for Humanity International was founded in United States in 1976. Habitat now works in 1,400 communities across the U.S. and in nearly 70 countries and has helped 6.8 million people achieve strength, stability and independence through safe, decent and affordable shelter.

Habitat for Humanity International is an equal opportunity organization and committed to safeguarding. HFHI requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation, and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

Habitat for Humanity Vietnam (Habitat Vietnam) has been working in Vietnam since 2001. For more than 20 years, Habitat Vietnam has been delivering holistic housing approach to Vietnamese people, especially vulnerable groups by supporting and empowering communities to take ownership in improving their living conditions. Since then, Habitat Vietnam has served nearly 61,000 families through housing interventions, water and sanitation, post-disaster recovery, institutional engagement and over 250,000 people through integrated capacity building.

**Our vision**:A world where everyone has a decent place to live.

**Our mission**:Seeking to put God’s love into action Habitat for Humanity brings people together to build homes, communities, and hope. **Our core values**: Humility, Courage, and Accountability

**Reports to**:
National Director

**Supervise**:
Program Managers and technical specialists

**Work Location**:
Vietnam (Hanoi as a base is preferred, but open to hybrid)

**JOB SUMMARY**

Under the guidance of the National Director, the Head of Program Operations will contribute to the growth of the country program by working closely with the National Director to effectively identify and develop appropriate strategic and operational goals/objectives and business models for the design and implementation of short and long-range plans that are founded on peoplecentered, partnership-driven housing ecosystem approach.

**KEY RESPONSIBILITIES**

**1.**Mission and strategy alignment**
- Develop, implement, ensure quality, monitor country strategy and operational plans, the annual operating plan and budget that meet the commitments to partners and Habitat
- Vietnam’s strategic business plan and reach significant housing impact in the context of Vietnam
- Provide input and support for the overall strategy and programs of HFHV as a member of the Asia-Pacific Country Leadership Team (CLT)

**2.**Developing partnership with government authorities, development peers, private sectors and others**
- Network and maintain effective strategic relationships with the authorities and relevant governing bodies, development organizations and other key actors
- Stay abreast of changes in relevant governmental policies and regulations. Provide analysis of its impact to HFHV’s operations together with solutions.
- Work with government partners to advocate for changes in governmental housing policies and programs, and to resolve challenges in program/projects’ operations.
- Establish, cultivate, and maintain strong partnerships with internal and external stakeholders (e.g. international organizations, government agencies, and local communities) to enhance the impact of our programs.
- Collaborate with external partners to identify funding opportunities to support international initiatives

**3.**Program quality and effectiveness**
- Review and ensure the relevance, coherence, and likely sustainability and scalability of proposed projects and initiatives.
- Encourage innovation in the design of interventions, partnerships, technology, or way of doing things.
- Ensure lessons learned are incorporated into project variations for improvement and new programs/projects.
- Ensure efficient and effective program implementation through regular communication with MEAL and program staff as well as with external stakeholders
- Develop and drive proactive and continuous quality improvement systems and processes
- Contribute to creating platforms for co-creation within HFHV.

**4.**Program Management**
- Team Management - Leads and mentors a diverse team of program managers, coordinators, and support staff located in different countries; provide guidance, support, and professional development opportunities to enhance team members’ skills and capabilities; Provides leadership and direction to the Program Operations department comprised of
- Branch national directors, MEAL, technical experts (DR3, WASH, Construction Quality and Urban Programs) and program managers
- Operations Oversight - Streamli