Junior Service Management Officer

20 hours ago


Hà Nội, Vietnam FPT Software Ha Noi Full time

**JOB OVERVIEW**

We are currently looking for a **Junior Service Management Officer** to join our project team, which is** one of the UK’s leading financial** and online retail corporations specializing in corporate travel solutions., with annual revenue exceeding £2.2 billion

**RESPONSIBILITIES**
- Ensure stability, security, and performance of CTM’s database systems across on-premises and cloud environments.
- Install, configure, and maintain database management systems (e.g., SQL Server).
- Implement high-availability solutions such as replication, clustering, and Always On Availability Groups.
- Manage identity and access controls, encryption, and monitor database activity using SIEM tools.
- Optimize performance through query tuning, index optimization, and partitioning.
- Maintain documentation for configurations, maintenance procedures, and recovery plans.
- Conduct recovery tests and ensure compliance with disaster recovery and business continuity plans.

**REQUIREMENTS**
- Microsoft Certified: Azure Database Administrator Associate or equivalent.
- ITIL Foundation certification.
- Advanced knowledge of SQL Server and other DBMS platforms.
- Experience with backup strategies (full, incremental, differential) and recovery testing.
- Proficiency in performance monitoring tools (e.g., SQL Profiler, cloud-native tools).
- Strong analytical skills for identifying bottlenecks and system failures.
- Critical thinking for risk assessment and preventive measures.
- Ability to interpret system metrics and anticipate potential issues.
- Willingness to work rotational shifts in 24×7 or 24×5 services or UK time zone.

**WHAT COMPANY OFFERS**
- Salary range: $1500 - $3000
- Performance-based bonuses up
- FPT Care insurance plan tailored for FPT employees
- Attractive annual summer vacation allowance
- Sponsored training courses for personal growth and up to 100% coverage for certification costs
- Global and inclusive workplace with monthly cross-cultural events
- International exposure and career growth across global locations
- Work-life balance benefits with a flexible leave policy and annual health check-ups to support employee well-being

**Offered Salary**

$1000-$2000

**Career Level**

Junior

**Experience**

2 Years



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