Customer Service

**Essential Functions/Core Responsibilities** **Role will be based in KL Sentral, Malaysia** Salary offer : RM 4,200.00 (basic) - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide...

**Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT WE NEED: - Verify the identities of customers by handling incoming documents according to established procedures. - Handle incoming and outgoing customer calls. - Manage customer inquiries effectively. - Represent the company professionally in all customer interactions, adhering to industry...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. VIP Lounge Management - Taking care of VIP customers to ensure customer satisfaction when using VIP Lounge - Providing and supporting information for VIP customers at VIP Lounge, ensuring the best conditions at VIP Lounge 2. Customer Service Management - Develop ideas to enhance customer’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service Management Develop ideas to enhance customer’s satisfaction Resolve all customer queries and complaints Give proposal on the solution to prevent arising issues or complaints Research & making strategy to enhance the service quality for normal customers and VIP customers 2....

**Country**: Vietnam **Location**: VNM02: 16th Floor, Viet Tower, 1 Thai Ha Street, Trung Liet Ward, Dong Da District, Hanoi City **Summary** This position is for an entry-level professional in Customer Service who responds to customer calls, documents procedures, collects data, and provides information to customers to resolve issues. Escalates complex...

**Mô tả công việc**: (Mức lương: 9 - 11 triệu VNĐ) - Receive the PO, check full info, promo scheme, aging and contract term (if any) then raise SO or quotations. - Answer customers telephone queries. Identify and assess customers' needs to achieve satisfaction - Generate client leads, increase the number of customers, answer client queries and...

**Key Responsibilities**: - Respond to customer messages on Amazon/Etsy promptly in a professional, friendly, and helpful manner. - Handle complaints, order issues, and product inquiries by providing appropriate solutions to ensure customer satisfaction. - Maintain a positive, empathetic, and professional attitude at all times. - Record and update customer...

Customer Service Engineer As a Field Service Technician at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned...

Overview: We are seeking a highly motivated individual to join our team as a Critsit Manager (Customer Service). In this role, you will work across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation. You will handle escalated customer/partner issues and complex support scenarios,...

**Mô tả công việc**: (Mức lương: Thỏa thuận) The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agent, and operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...