Senior Telemarketing Executive

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Wall Street English Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Deliver individual target:

- Achieve assigned targets in terms of calls, bookings, shows and contracts by complying to the TMK script provided by the TMK management
- Record the customer’s personal information accurately, including marketing information in a computer system (Hubspot).
- Consistently follow up with prospect by warm calling to continuously exceed KPIs
- Provide guidance for prospect when come WSE center
- Enquire and capture prospects referrals as per TMK function guidelines
- Identify sales opportunities efficiently and effectively present key features and

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Nghỉ phép năm
- CLB thể thao

of WSE products to prospects by complying to the TMK script
- Ensure calls are carried out on time and without becoming distracted
- Display excellent communication and rapport-building skills conveying a courteous and professional impression and a conversational quality to their presentations

Compliance with Company Policies:

- Ensure strictly adhere to call center's discipline and guidelines
- Ensure company policies, working procedures, and the use of systems & telephone are always adhered to
- Attend training and coaching sessions that are organized for the role.

**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng

**Yêu cầu công việc**:

- Excellent communication and rapport building skills conveying a courteous and professional impression and a conversational quality to their presentations
- Good pace, pitch and tone and the ability to be natural and conversational (not come across as scripted or stilted)
- Strong belief that you can achieve result whatever who you are calling
- Ability to pose insightful and engaging questions to understand the customer’s requirements and excellent listening skills once the prospect answers questions
- Structured in the handling of information collection while engaging with prospects
- Ability to show empathy to assist prospects in an efficient and friendly manner
- Patient and able to handle customer rejection
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Persistent and results-oriented

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Bán Hàng Qua Điện Thoại (Telesale),Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng

Cao Đẳng
Không yêu cầu

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