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Operations Assistant Intern

3 weeks ago

Hà Nội, Vietnam Công ty TNHH TeenUp Full time

**Mô tả công việc**:
(Mức lương: 1 - 5 triệu VNĐ)
- Support the operation and implementation of the online tutoring course system, ensuring smooth processes.
- Assist in customer service, receiving and handling feedback from students, parents, and tutors within the system.
- Participate in quality assurance (QA/QC), supporting tutor recruitment, training, and monitoring student progress.
- Support internal operations management, coordinating with back-office teams to ensure workflow efficiency.
- Assist in developing departmental processes, optimizing workflows to enhance operational effectiveness.
- Collaborate closely with other departments (Sales, Marketing, Product) to ensure seamless coordination.
- Assist in collecting and synthesizing data for periodic reports to the Board of Directors.

**Chức vụ**: Thực Tập Sinh

**Hình thức làm việc**: Thực tập

**Quyền lợi được hưởng**:

- Salary: 2,000,000 VND - 5,000,000 VND + performance bonuses.
- Direct training and mentorship from experienced industry professionals.
- Work in a dynamic and innovative EdTech startup environment.
- Hands-on experience in real projects, enhancing operational and project management skills.
- Internship certification and potential conversion to full-time employment.
- Employee well-being prioritized: various internal bonding activities such as weekly Happy Hour, quarterly Team Building, Year-End Party, ever-changing Pantry/Cafeteria menu, and (especially) free on-site Gym.

BREAKTHROUGH DEVELOPMENT OPPORTUNITIES
- Strong learning culture through the Onboarding New Builders program, Monthly Learning, Sharing, Training, Mentoring, and Builder Forum series.
- Access to Learning Hub via Base Square technology platform for self-paced learning.
- Work alongside top young talents—at least one in every five Builders at TeenUp has held prestigious positions such as Valedictorian, Salutatorian, President, Vice President, or Head of Department during their university years.
- Join a young, ambitious, and compassionate startup team dedicated to creating real value for children, families, schools, and society.

SAFE, HEALTHY, DRAMA-FREE WORK ENVIRONMENT
- All new employees receive training on CSE (Comprehensive Sexuality Education), gender equality, gender bias, sexual orientation, and workplace culture (communication, teamwork, feedback, etc.) upon onboarding.
- Diversity and inclusion are highly respected—LGBTQ+ friendly with 100% Gender-Neutral restrooms.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Third-year, final-year students or fresh graduates majoring in Business Administration, Economics, Information Technology, Education, or related fields.
- Understanding or willingness to learn about project management, business operations, and related tools (Google Sheets, Notion, Jira, etc.).
- Strong English proficiency with relevant certifications such as IELTS, TOEIC, etc.
- Prior experience in extracurricular activities, organizations, or clubs is a plus.
- Excellent organizational skills, attention to detail, and a high sense of responsibility.
- Customer service mindset with problem-solving skills that are flexible and effective.
- Proactive, eager to learn, responsible, and capable of working independently and collaboratively.
- Passionate about education and technology, with a desire to create valuable products for the community.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu