Seller Engagement Executive

20 hours ago

Thành phố Hồ Chí Minh, Vietnam Shopee Full time

Department Marketing
- LevelExperienced (Individual Contributor)
- LocationVietnam - Ho Chi Minh City

Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.

**About the Team**:

- As a Seller Engagement Executive, you will lead initiatives that build strong connections with sellers and agents, both online and offline. You will be responsible for creating meaningful engagement experiences that support seller education, drive motivation, and boost loyalty to the SPX brand.

**Online Engagement**
- Plan and execute digital campaigns, webinars, and social media initiatives to engage, inform, and inspire sellers.
- Manage and moderate online seller communities, ensuring active two-way communication and timely response to inquiries.
- Gather insights and feedback from sellers to continuously improve content, campaigns and engagement strategies.
- Collaborate with content and creative teams to deliver value-driven, on-brand communication.

**Offline Engagement**
- Organize and execute offline engagement programs such as seller workshops, meetups, roadshows and appreciation events.
- Coordinate with regional teams to ensure smooth logistics and impactful experiences at every touchpoint.
- Support seller onboarding and retention through interactive education and activation sessions.
- Track and analyze event performance to refine engagement strategies and maximize seller satisfaction.

**Requirements**:

- Bachelor’s degree in Marketing, Communications, Event Management, or a related field.
- At least 2-3 years of experience in community engagement, events, or customer marketing — preferably in ecommerce, tech, or logistics.
- Strong communication and interpersonal skills with a passion for people and storytelling.
- Comfortable with both digital tools (social platforms, webinars) and fieldwork (travel for events, seller visits).

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