Account Management Support

1 week ago


Ho Chi Minh City, Vietnam Discova Full time

**Job no**: 517656

**Brand**: Discova

**Work type**: Full time

**Location**: Ho Chi Minh City, Vietnam, Hanoi, Vietnam

**Categories**: Wholesale & Product

**Account Manager Support**

We are looking for a highly driven, passionate individual to **join our Account Management team in Vietnam**

**About the Opportunity**

As Account Manager Support (AM Support) you will support Discova’s Account Managers in maintaining our existing relationships with a number of clients globally, ensuring that all levels of the service level agreements are delivered at a high standard. You will support multiple tasks, like tariffs, date grids and H&S checks for key clients, bringing a level of excellent organisation to Discova’s partner relationships. In this support role you will also act as a touch point for the Account Managers based regionally in some of our key destinations, liaising with locally based suppliers and internal Discova teams on their behalf.

**About you**

The Essentials:

- Sales and/or account management experience in the travel/hospitality industry.
- In-depth Asia/Asia experience preferred.
- Understanding of internal DMC processes.
- Fluent in written and spoken English.

The Attributes:

- An approachable, open-minded personality.
- Able to gather data accurately and collate in a digestible format.
- Pro-active and solution focused, turning problems into a resolution quickly.
- Customer centric with commitment to high standards of service delivery.
- Ability to delegate work (both up and down).
- Solid collaboration and communication skills (verbal and written) across cultures.
- Assertive and inquisitive. You ask questions and consult with stakeholders when needed.
- Able to work independently but also collaborate in a team environment to help everyone achieve high quality results.
- Willing to travel on business when required, both domestically and internationally.
- Personally aligned with Discova’s company purpose and values.

**About Us**
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands. The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally and go the extra mile to help our partners extend their reach.About the Opportunity

**What you can expect**

If you are successful, you will find that working with Discova is more than just a job. To be part of Discova is to be _in your element_. We offer an exciting career progression globally and a fantastic and supportive team culture, unique leave benefits and social events that are the envy of the industry.

**Get in touch now and Discova a world of possibilities


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