Program Manager

Opportunity

The Program Manager - Continuous Improvement is responsible for overseeing and supporting the delivery of Continuous Improvement (CI) initiatives within Maersk’s Transported by Maersk (TbM) Operations in the Mekong Area (Vietnam, Cambodia, Myanmar, Thailand). This role spans a wide range of projects, from small quick wins to larger, more complex transformational initiatives, all aimed at driving measurable improvements across people, processes, and systems to enhance efficiency, productivity, quality, and customer experience. A key aspect of the role is to track the status of these CI projects and ensure that each project, regardless of scale, achieves the intended benefits as planned, ensuring the improvements are sustainable and aligned with Maersk's business objectives.

**Who We Are**

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

**What We Offer**

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

**Key Responsibilities**

**Project Management & Team Support**
- Lead and support the execution of CI projects, ensuring alignment with Maersk’s goals of improving operational efficiency, productivity, and customer outcomes.
- Provide comprehensive support to project leads, coordinators, and teams, assisting with project coordination, tracking progress, and maintaining project documentation.
- Facilitate communication and collaboration within project teams, ensuring that timelines are met, and accountability is maintained.
- Track project status and ensure timely delivery of project milestones, ensuring alignment with the defined objectives and benefits.

**Project Team Framework, Governance & Methodology**
- Design and establish project team frameworks, ensuring clear role definitions, responsibilities, and efficient communication models.
- Implement structured governance standards, reporting cycles, and project methodologies (Agile, Lean, Waterfall) tailored to the needs of each initiative.
- Ensure that governance practices, including progress reporting, risk management, and decision-making processes, are followed.

**Project Status Tracking & Reporting**
- Track the status of all ongoing CI projects, ensuring that they are on schedule and that intended benefits are achieved.
- Provide regular progress updates to stakeholders, ensuring transparency and alignment across teams.
- Monitor and report on key performance indicators (KPIs) to assess project performance and impact.
- Ensure any project risks or issues are identified early and resolved in a timely manner to avoid project delays or scope creep.

**Stakeholder Engagement & Cross-Functional Collaboration**
- Engage with local teams, cross-functional stakeholders, and leadership to ensure alignment and transparency throughout the project lifecycle.
- Facilitate communication across departments and regions to ensure consistent execution of process improvements and alignment with Maersk’s global strategies.
- Share best practices, lessons learned, and results across regional CI focal points to promote continuous improvement and harmonize efforts across the organization.

**Ensuring Achieved Benefits**
- Support the measurement of the benefits achieved by each CI project, ensuring they align with the objectives defined at the project’s initiation.
- Ensure that the intended benefits of projects are realized, tracked, and measured post-implementation.
- Monitor the long-term sustainability of improvements, ensuring that the outcomes are integrated into standard operating procedures (SOPs) and that their impact continues to deliver value.

**Skills & Qualifications Required**
- Bachelor’s degree in Business, Logistics, Operations, or a related field.
- Minimum of **5 years of experience in project managem