Temporary Customer Services Agent

**Mô tả công việc**: (Mức lương: Thỏa thuận) The Customer Service Staff is responsible for being a bridge between existing customers for daily communication, overseas agent, and operation team. Additionally, they account for interacting with customers to provide and process information in response to inquiries, concerns, and requests about...

As a Customer Support Agent, you'll be responsible for providing top-notch support to players through various communication channels. Your role involves managing and resolving customer issues efficiently while maintaining high levels of customer satisfaction. **These are your responsibilities**: - Manage player expectations by providing timely updates and...

On behalf of our client, we are looking for a Senior Customer Service Associate for B2B non-voice support. Our client is a software provider and the job consists of doing 2nd line support to its clients. This is for a fixed schedule 40 hours per week, Monday - Friday setup, freelance and 100% remote. What we are looking for: - Great English skills - Solid...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Tasks and Responsibilities: - Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements. - Understand shipment process flows & systems, take corrective action to fix...

**Position Overview**: We are seeking a motivated and customer-focused individual to join our global Support organization as a Technical Support Agent, based in Hanoi. We’re looking for someone with a few years of experience in technical customer support and a strong passion for delivering outstanding service. In this role, your dedication to continuous...

**Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) 1. Booking Arrangement - Receive booking request from shipper or salesperson/ overseas station/ agents. - Check the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move. - Arrange booking with carrier and inform to...

**Giới thiệu**: 1.Job Description **Office**: The Sun Building, Me Tri Street, Me Tri Ward, Nam Tu Liem District, Ha Noi Work as a connector between customers and companies to ensure effective service levels to customers: - Arrange submission of NVOCC documents. (HBL, A / N, D / O, D / N, C / N) - Receive requests from agents and customers (Air/Sea...

**Mô tả công việc**: (Mức lương: 11 - 12 triệu VNĐ) - Coordinate with relevant departments and partners to quickly resolve difficulties that arise during Customer Support process. - Propose optimal solutions for the team's workflow. - Maintaining a positive, empathetic, and professional attitude toward customers at all times, ensure customer...

**Essential Functions/Core Responsibilities** **Role will be based in KL Sentral, Malaysia** Salary offer : RM 4,200.00 (basic) - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide...

**Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) - Receive routing order(including Carrier name, POL/POD, schedule, S/C number& any other important details) from BDM, overseas office/agent before shipment arrange ,make contact with shipper to get the booking - Check the routing order and shipping instruction with control party(overseas...