Operations Associate

**WHAT WE OFFER**

- **OPEN TO FRESH GRADUATES**
- Competitive Salary Packages
- Professional Development Opportunities
- Hybrid Work Setup
- Equipment Provided
- Opportunity for an indefinite contract

**Position Overview**

The Due Diligence Analyst will support AML, KYC, and KYB operations, ensuring compliance with regulatory requirements and internal standards. This role requires data analysis, investigation, and research skills to deliver due diligence services aligned with strict client protocols. The analyst will manage onboarding processes, provide hands-on case management, and contribute to team efficiency and knowledge development. This role entails direct client support and engagement in multiple tasks beyond standard operations.

**Scope of the Role**

The Due Diligence Analyst (KYC/KYB) is responsible for comprehensive AML, KYC, and KYB operations, covering identity verification, risk assessment, compliance program support, and client engagement. This role includes contributing to the design and maintenance of compliance processes, participating in knowledge management, and handling tasks beyond standard operational duties to ensure clients meet regulatory requirements effectively. The analyst is expected to work on a variety of AML/KYC/KYB-related projects and collaborate with internal and client teams to maintain the highest standards of due diligence.

**WHAT WILL YOU DO?**

Due Diligence & KYC/KYB Operations

- Conduct due diligence investigations on individuals and businesses by verifying identities, ownership structures, and assessing risks related to financial transactions.
- Perform KYC/KYB checks, including Politically Exposed Persons (PEP), Sanctions, and Adverse Media screenings.
- Identify potential risks, document findings, and make recommendations based on risk level assessments.
- Monitor and verify changes in client profiles that may trigger enhanced due diligence requirements.

Knowledge Base Development and Policy Updates

- Contribute to the creation, organization, and management of an internal knowledge base focused on AML, KYC, and KYB best practices.
- Draft and regularly update operational manuals to reflect the latest compliance standards and client requirements.
- Review and suggest improvements for client policies and procedures to ensure alignment with regulatory standards.

Compliance Program Assistance

- Assist in designing and implementing compliance programs tailored to client needs, supporting regulatory and internal requirements.
- Participate in compliance program evaluations and adjustments as part of continuous improvement efforts.

Training and Mentorship

- Provide structured training sessions for new team members on AML/KYC/KYB processes, ensuring they understand procedures and quality expectations.
- Act as a mentor to less experienced team members, offering guidance on complex cases.

Client Engagement and Reporting

- Prepare and present reports to clients, providing insights on ongoing cases, compliance status, and areas for improvement.
- Actively participate in client calls, internal team meetings, and performance review sessions to share updates and gather feedback.
- Maintain accurate documentation of client interactions and meetings.

Process Improvement and Efficiency

- Proactively recommend improvements to enhance process efficiency, quality, and compliance.
- Collaborate with internal teams to streamline workflows and optimize service delivery for multiple client accounts.

Additional Responsibilities

- Prepare presentations for discussions on product and process improvements to support client and internal initiatives.
- Engage in quarterly review meetings to assess performance metrics and recommend process adjustments.
- Participate in vendor discussions to assess and integrate relevant tools and services, providing insights on compliance implications.

**WHAT SHOULD YOU HAVE?**

- Has completed at least 2 years of college in any course
- Has at least 1-year experience in Compliance supporting an international client.
- Above average English verbal and written communication skills.
- Well - versed with different Microsoft Office Tools or equivalent Google Suite tools, specifically Microsoft Excel and/or Google Sheets.
- Must be adept in using online search engines to find relevant information.
- Must have average logical and verbal reasoning.
- Ability to provide correct decisions based on rules and policies.
- Detail-oriented and must have strong cognitive, comprehension, and strong analytical skills.
- Self-starter, driven, eager to learn and is able to work independently in a fast-paced environment.
- Demonstrates ownership and accountability (can be seen by others as reliable).
- Ability to work independently with mínimal supervision.
- Ability to work well under pressure with a high degree of accuracy.
- Has initiative and must be flexible to adjust to the work environment and business needs.

**Shift Schedule**

- 2:00 PM - 11:00 PM (