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Service Line Leader

2 weeks ago

Việt Nam, Vietnam Ipsos Zrt. Full time

**RESPONSIBILITY**
- Responsible for the actions and activities of the team.
- Strategic thinking and planning.
- Recruitment of junior staff.
- Challenge and mentor staff in research skills and their career development.
- Conduct performance reviews and design staff development plans for the team. Carry out appropriate performance management activities.
- Directors complex projects and higher-value work, displaying well-developed research skills, knowledge and thought.
- Generate meaningful insights from research data to add real value to the client.
- Profit and loss responsibility for projects.
- New business generation and existing client development plans.
- Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream).
- Supervised by Country Manager.

**Manage the team to**:

- Handle a number of different projects at once, ensuring time, budget and profitability requirements are met.
- Produce outputs and research that are of high quality and consistent with agreed outputs.
- Produce proposals that meet and where possible exceed the brief requirements.
- Ensure all questionnaires facilitate strong data collection capability.
- Provide accurate analysis and interpretation of data.Liaise professionally and effectively with the Operation departments to ensure we deliver what we say we will.

**QUALIFICATIONS**

Background:

- Solid experience in questionnaire design, table specifications and project management.
- Understand and use statistical analysis.
- Selling of research projects and capabilities.
- Ideally, experienced in relevant category or sectors.

Soft-skills:

- Good communication skills, written and oral, Vietnamese and English.
- Consulting skills (internal and external).
- Problem-solving skills.
- Able to work under pressure and meet aggressive deadlines.
- Exceptional time management skills.
- Good data preparation skills.
- Good client service skills.
- Able to build strong links with the rest of the business.
- Able to work effectively in a team and independently.

Personality:

- Proactive / Self-motivated.
- Keenness to learn and proactive self-development and development of others.

**Education**:

- Bachelor Degree (or higher) in Business, Social Science, Statistics or related studies.

The Market Strategy & Understanding (MSU) Service Line performs strategic research to deliver contextual understanding to help clients navigate dynamic markets. Our offer portfolio consists of strategic brand research as well as category & consumer fundamentals. We work with clients to understand the size and composition of a market as well as the segments/profiles/demand spaces therein. We also specialize in brand equity, brand assets, brand stretch and open category opportunities (e.g. whitespace).