Fund Transfer Officer

7 days ago

Ho Chi Minh City, Vietnam Citi Full time

**Responsibilities**: - Responsible for the timely and accurate production of all Funds Transfer (FT) products and services for all existing and developmental clients - To ensure timely and orderly delivery of incoming and outgoing remittances. To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items - To ensure that all internal and external regulations are complied with and that all credit risks assumed are properly authorized. - To ensure that all transactions are processed accurately within agreed TAT - To strictly comply with internal policies/local regulations on FX Control/AML/Sanctions. - To prepare daily reports and monthly operations reports as required. - To conduct EOD reconciliation for daily tasks - To take responsibility of pending documents by keep those documents/payment instructions in control, properly log pending documents, follow up with stakeholders to obtain the documents by deadline. - To perform UAT testing, COB testing - To perform others tasks as assigned by and under supervising of team head/Unit Head from time to time. - To ensure consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards. - To establish and maintain close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner. - To back up for other in Processing Teams in the unit as and when required. **Qualifications**: - University graduate with min. 5 years of working experience in banking operations. - Past experience of handling high volumes in a high-pressure environment. - Cross cultural experience. - Strong influencing capability. - Process improvement focus. - Previous relevant experience preferred - Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills. - Proficient in Microsoft Office Applications. Exposure to Client interaction - Proficient in handling urgent and escalation cases and manage client and internal team expectations **Education**: - Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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