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Customer Service Specialist

3 weeks ago


Ho Chi Minh City, Vietnam Công Ty Cổ Phần Sản Xuất Và Kinh Doanh Phần Mềm Vinhms - Hồ Chí Minh Full time

**Mô tả công việc**:
(Mức lương: 12 - 18 triệu VNĐ)
- Handle customers’ inquiries and complaints.
- Identify and escalate issues to technical/ sales/ marketing colleagues to response for Giving detailed explanations of services or products to customer
- Deploy new products onsite (go on business)
- Follow strictly SLA/SOP
- Deliver training and coaching to customer about new features
- Go the extra mile to engage customers
- Self-update new features/products

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Friendly, flexible, and fun working environment

Salary negotiable based on individual experience and ability

13th month of salary, Great opportunity for career development

Team building, monthly party, etc.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:

- Experienced in hospitality, software or customer service
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- Familiar with CRM/PMS systems and practices
- Demonstrated problem-solving skills, adaptability
- Ability to Work Under Pressure and go on business

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,CNTT - Phần Mềm,IT Helpdesk,Nhà Hàng/Khách Sạn,Tổng Đài Viên

Đại Học
3 - 5 năm