Sales Manager

2 weeks ago

Hanoi, Vietnam NOVOTEL HA LONG BAY Full time

**Job Description**:

- Receiving, handling and converting Meetings, Events and Group enquiries.
- Planning events in conjunction with the client.
- Presenting and Selling available and suitable banquet / event options to the highest possible standard.
- Contact Meeting Planner by mail, telephone, customer outings and site inspections.
- Arrange and carry out Hotel show rounds.
- Ensure the complete administration and execution of all planned events.
- Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off season business.
- Identify need periods and undertake comprehensive program of sales activity to secure new and adhoc business minimizing the impact of low activity periods.
- Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business.
- Attend trade and travel shows of various market area for promoting hotels event business.
- Actively manage business bookings, record denials, make network referrals.
- Make commercial decisions to maximize MICE income on a daily basis.
- Continue professional development through educational offering made via industry trade groups and educational institutions.
- Encouraging repeat business through excellent customer service and inquiry handling.
- Build strong relationships with customers to fully understand their needs.
- Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions.
- Each month review the next 6 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or overbooking.
- Bring in direct guests though online marketing and advertising.
- Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.
- Assist in the preparation and monitoring of sales, department and budgetary reports as and when required.
- Other duties and tasks assigned by the management within the job scope.
- Plan, along with the DOS and other Sales Managers, a yearly calendar of sales activities to maximize bookings at best times possible during the year.

Work Experience
- At least 1 year with the same position
- Hotel or resort experience will be preferred.
- Graduate of related to Hospitality Industry College or University.
- Fluent in English
- Native Vietnamese

**Benefits**:

- Attractive local package
- Joining an experienced team, working in one of Viet Nam's most famous tourist cities
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

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