Senior Business Analyst

6 days ago


Hà Nội, Vietnam Ewoosoft Vietnam Full time

**Top 3 reasons to join us**:

- Opportunity to work onsite in Korea and abroad
- Competitive compensation and benefit package
- Develop career path by providing many trainings

**Job description**:

- **Role Objective**:Lead analysis and planning for dental digital products. Ensure solutions meet business goals, user needs, and clinical workflows.
- **Key Responsibilities**:

- Gather and analyze requirements from clinic staff, dentists, technicians, suppliers, and end users.
- Define and refine features for:

- Clinic management systems
- Treatment workflows and patient records
- Procurement, inventory, and supply chain
- Payments, invoicing, reconciliation, and gateway integrations
- Warranty processes for services, equipment, and materials
- Dental imaging workflows (photos, X-ray, 3D scans)- Prepare BA documentation: BRD, MRD, User Stories, User Flows, basic Wireframes.
- Work closely with UI/UX, developers, and QA to ensure timely and high-quality delivery.
- Support UAT, gather feedback, and recommend improvements.
- Track product usage, analyze data, and suggest enhancements.

**Your skills and experience**:

- **Qualifications**
- Bachelor’s degree in IT, Information Systems, Computer Science, Healthcare/Dentistry, or related fields.
- Preferred certifications: PSPO, PMI-ACP, Agile/Scrum.
- Fluent English communication for daily work and cross-team collaboration.
- Healthcare or dental-related training is a plus.
- Able to travel abroad for training (1-month onsite training in South Korea).
- **Experience Requirements**
- **3-5 years as a Business Analyst or Product Analyst, or Product Owner.**
- Strong Agile/Scrum experience: requirement analysis, user stories, grooming, sprint ceremonies, and close teamwork with developers, QA, and UI/UX.
- Skilled in backlog management and feature prioritization.
- Familiar with dental clinic workflows: patient intake, treatment, materials, billing, and imaging.
- Experience working with sales, operations, CS, and marketing to align product and implementation processes.
- Able to analyze data, identify issues, and propose actionable improvements.

**Why you'll love working here**:

- Very high compensation & benefit package in market
- Salary increments base to performance with very high rate Give the addition Bonus
- Total income up to 16 months’ salary months/year
- To be nominate the “Best employee of the year” & award 01 Trip to Korea.
- Company yearly activities: Summer trip/End Year party, Birthday/Weeding/Welcome newcomer/Team building/Picnic
- Provide Internal & External training monthly in Vietnam/Abroad/Korea
- Send to Korea and other countries for working onsite
- Provide carrier path for promotion with high packages
- Private Healthcare Bao Viet Insurance/Annual health check with max level
- Working with operational, finance, retail and technical teams across the organization to identify opportunities, develop sound business cases and drive measurements of actions to continuously improve on the inputs and ultimately the outputs of the business
- Working with large volumes and big data, in a highly complex business
- Working with business intelligence tools, accessing and working with big data from multiple sources, and partnering with the business to identify strategic opportunities and deliver results



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