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E-commerce Key Account Supervisor

2 weeks ago


Thành phố Hồ Chí Minh, Vietnam Shiseido Full time

**E-commerce Key Account Supervisor**:

- Date: Nov 12, 2024- Location: Ho Chi Minh- Company: Shiseido**Store operations**:

- Responsible for e-platform operations, including promotion planning, stocks demand forecast, customer relationship management, campaign participation management and other systematic operations tasks
- Ensure all operation tasks going smoothly (PO, credits, refunds, stocks available ) and deliver supports on time (samples, gifts...)
- Competition landscape check on a regular basis with details of competitors’ commercial & planning activities across platforms
- Cooperate with internal cross-functions (accounting, brand marketing, logistics, ) and external partners (platforms, social agencies, enablers..) to achieve the set KPIs & project objectives
- Reports & Data analysis of store operations with deep-dive insights per category/brand/plan to strengthen store performance.

**NMV & P&L control**:

- Responsible for account GMV with platform & Netsales with internal with strong P&L report & analysis
- Analyse store-related data and recommend improvement plans for store revenue based on results, store optimization, and merchandise ratings
- Collaborate with management on NMV goals, planning and forecasting
- Control & reconcile cost with distributor or platforms
- Salary (Min-Max):
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