Group Manager, Head of Zalopay HR

The Head of HR will act as a Talent Architect for the ZaloPay Business Unit and manage a broad range of people and talent issues related to organization set-up and talent management. He/she will tap into people expertise to plan and manage people programs, as well as, counsel management on a full range of Human Resources disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning. He/She will partner with the Business services team of Talent Acquisition and HR Operations services to deliver full value of HR to the business stakeholders.

**RESPONSIBILITIES**
- Workforce Planning
- Partner with the management to design the workforce planning approach, taking into consideration the size and skills of the workforce, financial budget, and the nature and complexity of the organisation.
- Talent Acquisition
- Establish a recruitment plan and resource to hire the right talents at the right price and time
- Partner with the Recruitment team to track and be accountable for the fulfillment of the hiring needs
- Advisor and Change Agent
- Serve as an advisor to management on people-related issues and partner leadership team to deploy programs that motivate, develop & retain talents
- Partner with business leaders to assess & co-design organisational structure to align people resources with business strategy and facilitate organisation change as required by the business
- Facilitate conversations that enable collaboration to solve and resolve ambiguous and complex issues
- Assess, anticipate and execute initiatives that align business and people-related needs
- People Development and Deployment
- Collaborate with business leaders on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, team-work and high performance
- Develop and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required
- Partner with business leaders to drive the workforce planning process to forecast budget for talent acquisition & management, learning and development etc.
- Culture and Engagement
- Architect a unique BU identity and culture, that of a start-up
- Work closely with management and employees to improve work relationships, build morale, and increase productivity
- Build on the VNG Values, identify key drivers, plan and execute impactful actions to systematically strengthen culture and organization performance
- Talent & Performance Management
- Drive design and implementation of Talent & performance reviews
- Identify learning and development needs for teams and individual coaching needs. Participate in evaluation and monitoring of training programs to ensure success.
- Implement talent retention strategies
- Manage Employee Relations & Labor Law Compliance
- Investigate workplace violations and handle grievance, and actively educate employees and managers on how to stay within legal guidelines regarding on-the-job behavior

**Yêu cầu**:

- Working experience:

- ** **10++ years of HR management/ generalist in hyper growth & complex organization.
- Personalities:

- Agile learner
- Self-starter, Self-motivator, Proactive person
- Strong business acumen & strong sense of driving for result
- Able to manage/ navigate through diversities, complexities & come up with simple and practical solutions.
- Strong communication, especially influencing/consulting various stake holders
- Have both eyes on details as well as ability to add strategic contribution
- HR knowledge: Overall HR knowledge, especially at Talent attraction, talent development & building winning culture.