Center Manager

7 days ago

Thành phố Hồ Chí Minh, Vietnam Everest Education Full time

**RESPONSIBILITY** - Your primary responsibilities include:_ - Supervise student recruitment and customer services conducted in the learning center; - Contribute to the development of localized marketing strategies to promote E2 courses. Identify potential students and families in the local area, build and update their profiles; - Set goals and report progress for all operations of the learning center. Ensure that the learning center achieves its key performance indicators in all operational metrics; - Work closely with the Academic Manager to ensure smooth opening and operations of the classes; - Work closely with the Academic Manager for the implementation of new curriculum and academic projects; - Work closely with the Academic Manager to monitor/evaluate program outcomes, student assessment reports and parent enquiries/concerns; - Maintain and upgrade systems/procedures for all operations tasks at the Learning Centers and liaise with the other Center Managers to ensure consistency across all E2 centers; - Monitor purchases and expenditures for the Learning Center; - Prepare financial plans, P&Ls and budgets for approval by the Senior Operations Manager, and once agreed, implement those plans, then provide financial and operational reports; - Recruit appropriately qualified and experienced operations staff and ensure staff are scheduled and trained to support all hours and duties for smooth operation. **REQUIREMENTS** - These are the minimum requirements. We can't accept you in this role unless you meet them all:_ - **Breadth**: A strong background in sales and operations with 5+ years of management experience in the education industry; - **Depth**: Experience in at least one of the following specialties as a staff or leading sales, customer service or marketing in an educational institution; - **Credentials**: A BA or higher with strong academic performance, previous management role in a school. - These are additional qualifications or "nice to haves":_ - An MBA or other relevant Master's degree; - Experience working on developmental projects, specifically around facility expansion; - Experience in working on collaborative (multi-department) teams, preferably in a supervisory, mentoring, or management role; - Strong organizational skills and entrepreneurial spirit. - These are personal traits that we look for:_ - **Passionate**: We care about education and our long-term impact. You care about students and want to make impacts. - **Result-oriented**: We rely on data to make decisions and improve our impact. You care about actual, measurable results. - **Collaborative**:We contribute to and find value in being part of a team. You enjoy working on a team and can communicate effectively with others. - **Innovative**: We have a growth mindset and are able to learn and adapt quickly. You are driven by self-improvement, self‐aware, and hungry to learn. - Professional, responsible, diligent and attentive to details. **BENEFITS** - 100% Probation Salary, Team Bonuses, and Annual Performance Bonus. - Unlimited Paid Leave Days per Year. - 100% Social Insurance and Private Health Insurance. - Company dinners, team lunches, Friday refreshments, offsite retreats, Mentor-Mentee, 5-for-5 stipends, etc. - Advanced Studies Grant for personal development. - Inclusive and welcoming onboarding experience: mentor-mentee program, initial training with direct supervisor and HR. **Working location**: 20 Vo Truong Toan, An Phu Ward, Thu Duc City, HCMC

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