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Warehouse Manager

3 weeks ago

Thành phố Hồ Chí Minh, Vietnam ICONIC Full time

**LOCATION: DUC HOA - LONG AN**

**POSITION: WAREHOUSE MANAGER**

**SALARY: 40 000 000 GROSS**

**INDUSTRY: STORAGE, WAREHOUSE, DISTRIBUTION CENTER, FULLFILLMENT SERVICES**
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- **RESPONSIBILITIES**:
1. Job Overview:
As a Fulfillment Manager, you will be responsible for overseeing and optimizing the end-to-end order fulfillment process. Your role involves managing a team, coordinating with various departments, and implementing strategies to ensure timely and accurate delivery of products or services to customers. The Fulfillment Manager plays a key role in achieving operational efficiency and customer satisfaction.

**2.** **Key Responsibilities**:
a. Team Leadership:

- Lead and supervise a team of fulfillment and logistics professionals.
- Foster a positive and collaborative work environment, promoting teamwork and continuous improvement.
- Provide coaching, training, and performance feedback to team members.

b. Order Fulfillment Oversight:

- Oversee the entire order fulfillment process from order receipt to delivery.
- Ensure accurate and timely picking, packing, and shipping of orders.
- Implement best practices to optimize order fulfillment workflows.

c. Inventory Management:

- Collaborate with inventory control teams to maintain accurate inventory levels.
- Monitor stock levels and implement strategies to prevent stockouts or overstocks.
- Implement efficient replenishment processes to support order fulfillment.

d. Logistics Coordination:

- Work closely with shipping carriers, freight forwarders, and other logistics partners to optimize transportation and delivery processes.
- Negotiate and manage contracts with third-party logistics providers.
- Monitor and track shipments to ensure on-time delivery.

e. Quality Control:

- Implement and oversee quality control processes to ensure the accuracy and condition of shipped products.
- Address and resolve any issues related to order accuracy, damaged products, or customer complaints.

f. Performance Metrics and Reporting:

- Define and track key performance indicators (KPIs) related to fulfillment and logistics.
- Generate regular reports to assess operational performance and identify areas for improvement.

g. Continuous Improvement:

- Identify opportunities for process optimization and efficiency gains in fulfillment operations.
- Implement improvements to enhance overall operational effectiveness.

h. Cross-Functional Collaboration:

- Collaborate with sales, customer service, and other departments to align fulfillment strategies with overall business objectives.
- Address and resolve cross-functional issues that may impact order fulfillment.

**REQUIREMENTS**:

- Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field.
- Proven experience in fulfillment, logistics, or supply chain management.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Familiarity with inventory management systems and order processing software.
- Strong negotiation and communication skills.
- Ability to work in a fast-paced and dynamic environment.
- English communication level.
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**Zalo: 0906 652 609**

Pay: 30,000,000₫ - 40,000,000₫ per month