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E-commerce Executive

3 weeks ago

Ho Chi Minh City, Vietnam Công ty TNHH TBS Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
The E-Commerce Executive grows The Body Shop website business by improving the customer experience, executing customer order fulfilment and maintaining the digital platform. He/She conducts data analysis to generate data-driven market insights. He/She ensures smooth operation in the e-commerce business. He/She must be collaborative and results-oriented. He/She must be technology-savvy and able to operate well under pressure.
- Coordinate order processing, delivery and returns of customer orders.
- Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
- Ensure the fulfilment of customers' orders via store pick of delivery service.
- Execute activities driven by data analytics.
- Implement the customer loyalty programmes.
- Implement the e-commerce activities.
- Manage a diverse service environment.
- Manage the operations for good service.
- Manage the service quality and customer satisfaction.
- Monitor and maintain proper functionality of the website.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Prepare insights report on the data-mining outcome.
- Provide specialised knowledge and insights to the development of technology strategy.
- Track and report the business outcome of data-driven insights.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Salary based on experience & performance
- Benefits under Vietnam labor law (Social insurance)
- Working in a dynamic and professional environment
- Year-end bonus (based on the Company's results)
- Annual salary review (based on the Company's results)
- Product allowances, parking allowance

**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông

**Yêu cầu công việc**:

- At least 1~3 years of experiences in similar role
- Details oriented with strong sense of work prioritization
- Outgoing, proactive, fast-learning, independent and innovative
- Pasion for Ecommerce, love online shopping and eager to learn
- Must be well versed with Microsoft Office
- Those experienced in the fashion/beauty retail industry will have added advantage
- Able to communicate and write well in English

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Kinh Doanh/Bán Hàng,Nội Dung,Phát Triển Thị Trường,Quảng Cáo/Marketing,Truyền Thông/Báo Chí,Truyền Thông/PR

Trung học phổ thông
1 - 3 năm