Customer Service Projects Improvement

Opportunity The Continuous Improvement Project Partner role is responsible for driving and executing continuous improvement initiatives within the Transport-by-Maersk (TbM) Operations department, focusing on optimizing processes across locations in Mekong Area. This position aims to implement process improvements, and manage projects that enhance...

Opportunity In Maersk, we're not afraid to drive change or reinvent ourselves. It is part of our values and we pride ourselves on our innovation history, but the steady improvement of our capabilities is vital to remain true pioneers in global trade. **We Offer** We offer you exciting career opportunities with an international reach to further expand your...

**Mô tả công việc**: - Solve members issues by finding the cause and explaining the solution. Escalate complex problems to management when needed. - Participate in calls to help retain members. - Follow policies and suggest improvements for smoother operations, actively engaging in meetings and training. - Comply with all healthcare regulations and...

**Customer Service Operations** - Develop and implement customer service policies, procedures, and standards to enhance user/driver experience. - Monitor key performance indicators (KPIs) such as response time, first contact resolution (FCR), and customer satisfaction (CSAT). - Work closely with cross-functional teams (Operations, Business Development, Tech)...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Competent in all Customer Service functions especially processing customer quotes, orders, and other requests in a timely manner - Help resolve customer complaints/concerns - Understand corporate initiatives and strategic efforts - Direct requests and elevate unresolved issues to the proper...

**Working Location: Binh Duong or Ho Chi Minh City** **Main Job Purposes**: 1. Collect, respond and solve customer’s request 2.Coordinate to perform at the requests of the customers 3.Maintain relationships with customers and get other opportunity from current customers. 4.Instructing, supporting and supervising team members to perform daily...

**1. Job purposes**: - Driving successful customer onboarding through efficient and tailored implementation processes. - Leading project teams to execute customer-specific projects with a focus on quality, timelines, and budget adherence. - Ensuring stakeholder alignment across departments (Sales, Product, Operations, Customer Support) and with customers. -...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Streamline processes for order processing, procurement, and demand fulfillment to improve productivity and meet customer expectations. - Provide internal support to the sales team. - Handle both local and export orders. - Address and resolve any queries raised by other departments. - Check stock...

**Customer Services Officer**: **Sales and Sales Support** - Supports and initiates follow-up actions by contacting customers (first and second line) and inform them about products in order to contribute to the realization of effective customer communication. - (Re)negotiates contracts with customers for renewals regarding price, specifications and delivery...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Customer Service Executive: - Handling customer complaints related to Careplus products and services - Caring, supporting customers & contributing to improving service quality at the Clinic - Mastering the operation process, understanding Careplus products and services - Understand the marketing...

**NƠI LÀM VIỆC**: - Hồ Chí Minh **CẤP BẬC**: - Quản lý **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 3 - 6 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán hàng / Kinh doanh, Bán lẻ / Bán sỉ, Dịch vụ khách hàng **HẠN CHÓT NHẬN HỒ...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT YOU WILL GET: JOB DESCRIPTION: CUSTOMER SUPPORT AND ENGAGEMENT: Manage chat channels on the company website, providing accurate information and assisting with customer concerns. Monitor and respond to customer feedback and reviews on food delivery apps and Google, ensuring all issues are...

Customer Service Executive (Airfreight) Location: Vietnam Hồ Chí Minh Company: Easyspeed Global Forwarding(Vietnam) Position: Full-time About Us We are a freight forwarding company established in China with 11 strong years of market presence. We specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per...

Customer service staff provide service consultation to customers - Receive complaints, answer and guide processing procedures. - Provide the company's promotional program services to customers. - Receive and classify customer calls and information to forward to relevant departments - Good Korean in 4 skills (Topik 4 or higher). - At least 6 months of...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Reporting to: General Manager (Australia) Department: Sales International Location: Marketing Office & Factory Number of Direct Reports: 10 Range: $1.500 - $2.000 Position Purpose: This role is responsible to proactively lead, manage and inspire our Customer Service team to deliver exceptional...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...