Application Specialist

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Sysmex Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Key Job Purpose:

- To execute field service activities to get higher customer satisfaction under Application Supervisor/ Manager’s supervision.
- To assist Supervisor/ Manager in making plan and supervise field service activities under Service plan.

Summary of Functional Duties & Responsibilities:
1. To support Managers/ Supervisors to provide solution, plan and resource for manpower, training, tools, spare part and service materials to adapt customer requirements.

2. To read, update and follow company's standard operating procedures and guidelines in daily work.

3. To support Supervisor/Manager to make, review and improve standard operating procedures and guidelines.

4. To execute activities to achieve PM contract target and Service KPI.

6. To collect market & customer information, feedback to sales department or Manager/ Supervisor. Support to collect customer satisfaction level.

7. To execute field service activities (installation, training and support) to end users with correct plan, procedures, policies and documentation requirements.

8. To join Service meeting & training according to Manager/ Supervisor’s instruction.

11. To support field events to promote customer satisfaction & awareness of Sysmex brand according to Service Manager/ Supervisor’s instruction.

Other tasks assigned by supervisor.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Attractive Salary
Health and Other Insurances: as per company policy
Allowance of: Transportation + Meal
To enjoy the full benefits stipulated in the labor agreement and labor law.
**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
1. Minimum Education: Degree in Lab technology graduated from University of Medicine and Pharmacy, Biomedical Engineering, Biology, Biotechnology, Pharmacy

2. Minimum Experience: Min 3 years relevant working experience in Laboratory; or min 2 years working as Application Specialist position in IVD field.

3. Skills and Knowledge: PC literate, Good English Communication

Attitude Required: Higher sensitivity to customer satisfaction with positive mindset of teamwork & compliance

4. Knowledge Desired but not Essential: Basic Application Knowledge about hematology, hemostasis, urinalysis, immunology & bio
- chemistry

5. Travel Requirement: Flexible to respond to customer request & regional meeting/training

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**:.NET/C#,IT Phần Cứng,IT Phần Mềm,Quản Trị Hệ Thống,SQL,Điện/Điện Tử/Điện Lạnh

Đại Học
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