Country Head, Saas
3 days ago
**About The Company**:
They are a rapidly growing technology provider specializing in enterprise SaaS solutions for the e-commerce and logistics industries. With a proven track record of helping retailers, distributors, and logistics companies digitize, expand, and optimize their operations, they have earned the trust of major global and regional brands in Asia-Pacific. Their platform connects commerce, fulfillment, and technology, helping clients manage complexity and achieve sustainable growth. Joining now offers the opportunity to be part of a company that is expanding quickly, entering new markets, and is committed to developing the next generation of commerce infrastructure in Southeast Asia.
**Opportunity Details**:
- ** Working Location**: Ho Chi Minh City, Vietnam (office-based with some flexibility).
- ** Working Time**: Standard business hours, Monday to Friday.
- ** Employment Type**: Full-time
- ** Compensation**: Competitive base salary with performance-based incentives.
- ** Benefits**: Health insurance, paid leave, and other locally competitive benefits.
- ** Reporting Line**: Chief Revenue Officer, Asia-Pacific.
- ** Team Management**: Leads a cross-functional team of ~67 professionals in sales, account management, and support.
**Role Purpose**:
**Main Objectives**:
- Achieve year-on-year revenue growth by acquiring new enterprise clients and expanding business with existing customers.
- Achieve and surpass individual and team sales targets, ensuring Vietnam plays a significant role in regional revenue.
- Maintain a profitable and sustainable P&L by managing costs, resources, and ROI effectively.
**Responsibilities**:
- ** Lead** enterprise sales efforts, focusing on winning new logos while maximizing upsell and cross-sell opportunities.
- ** Own** the Vietnam P&L, including revenue targets, expense management, and annual planning.
- ** Develop** clear account strategies for top strategic clients, ensuring strong engagement with CXOs and fostering long-term partnerships.
- ** Manage** a lean cross-functional team, setting KPIs, coaching for performance, and hiring as needed to support growth.
- ** Collaborate** with regional delivery, product, and customer success teams to ensure smooth onboarding and customer satisfaction.
- ** Represent** the company externally in Vietnam with customers, partners, industry associations, and relevant stakeholders.
- ** Monitor** market dynamics and competitor activity, adapting strategies to maintain competitive positioning.
- ** Report** regularly to the CRO on revenue performance, pipeline health, customer satisfaction, and market opportunities.
**_ Education & Qualifications_**:
- Bachelors degree in Business, Marketing, Management, or related field (required).
- Advanced degrees (MBA or similar) are a plus.
**_
Professional Experience_**:
- ** 12+ years experience**, including at least 8 years in a senior commercial or sales leadership role (e.g., Account Director, Business Development Director, Country Manager).
- Proven success in **enterprise SaaS sales** within e-commerce, retail, logistics, or supply chain solutions.
- Experience in **leading teams** and managing cross-functional operations.
- Demonstrated ability to deliver **consistent revenue growth** in competitive markets.
**_
Technical Skills_**:
- Strong command of enterprise sales processes, account planning, and pipeline management.
- Proficiency with CRM systems (e.g., Salesforce, HubSpot) and modern sales enablement tools.
- Comfortable presenting to and negotiating with **C-level executives**.
**_
Behavioral Competencies_**:
- Results-driven, with a strong commercial mindset and ability to thrive under pressure.
- Strategic thinker who balances long-term growth planning with hands-on execution.
- Strong leadership presence with the ability to inspire and motivate a lean team.
- Excellent communication and presentation skills in both Vietnamese and English.
- Resilient, adaptable, and proactive in navigating competitive and fast-moving environments.
**_
Knowledge Domain_**:
- Deep understanding of **Vietnams e-commerce, retail, and logistics ecosystem**.
- Familiarity with SaaS business models and enterprise technology adoption.
- Knowledge of regional APAC trends in digital commerce is a plus.
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