Country Head, SaaS
1 week ago
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About The CompanyThey are a rapidly growing technology provider specializing in enterprise SaaS solutions for the e-commerce and logistics industries. With a proven track record of helping retailers, distributors, and logistics companies digitize, expand, and optimize their operations, they have earned the trust of major global and regional brands in Asia-Pacific. Their platform connects commerce, fulfillment, and technology, helping clients manage complexity and achieve sustainable growth. Joining now offers the opportunity to be part of a company that is expanding quickly, entering new markets, and is committed to developing the next generation of commerce infrastructure in Southeast Asia.
Opportunity DetailsWorking Location: Ho Chi Minh City, Vietnam (office-based with some flexibility).
Working Time: Standard business hours, Monday to Friday.
Employment Type: Full-time
Compensation: Competitive base salary with performance-based incentives.
Benefits: Health insurance, paid leave, and other locally competitive benefits.
Reporting Line: Chief Revenue Officer, Asia-Pacific.
Team Management: Leads a cross-functional team of ~67 professionals in sales, account management, and support.
The Country Head for Vietnam will be responsible for leading and driving business growth in the country. This role combines direct enterprise sales leadership with overall management duties, including P&L ownership, market strategy, and team development. The successful candidate will play a key role in expanding the customer base, increasing revenue through both new client acquisition and account growth, and positioning the company as a trusted technology partner for Vietnams top retailers, distributors, and logistics companies.
Main ObjectivesAchieve year-on-year revenue growth by acquiring new enterprise clients and expanding business with existing customers.
Achieve and surpass individual and team sales targets, ensuring Vietnam plays a significant role in regional revenue.
Maintain a profitable and sustainable P&L by managing costs, resources, and ROI effectively.
Lead enterprise sales efforts, focusing on winning new logos while maximizing upsell and cross-sell opportunities.
Own the Vietnam P&L, including revenue targets, expense management, and annual planning.
Develop clear account strategies for top strategic clients, ensuring strong engagement with CXOs and fostering long-term partnerships.
Manage a lean cross-functional team, setting KPIs, coaching for performance, and hiring as needed to support growth.
Collaborate with regional delivery, product, and customer success teams to ensure smooth onboarding and customer satisfaction.
Represent the company externally in Vietnam with customers, partners, industry associations, and relevant stakeholders.
Monitor market dynamics and competitor activity, adapting strategies to maintain competitive positioning.
Report regularly to the CRO on revenue performance, pipeline health, customer satisfaction, and market opportunities.
Education & Qualifications
Bachelors degree in Business, Marketing, Management, or related field (required).
Advanced degrees (MBA or similar) are a plus.
Professional Experience12+ years experience, including at least 8 years in a senior commercial or sales leadership role (e.g., Account Director, Business Development Director, Country Manager).
Proven success in enterprise SaaS sales within e-commerce, retail, logistics, or supply chain solutions.
Experience in leading teams and managing cross-functional operations.
Demonstrated ability to deliver consistent revenue growth in competitive markets.
Technical SkillsStrong command of enterprise sales processes, account planning, and pipeline management.
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and modern sales enablement tools.
Comfortable presenting to and negotiating with C-level executives.
Behavioral CompetenciesResults-driven, with a strong commercial mindset and ability to thrive under pressure.
Strategic thinker who balances long-term growth planning with hands-on execution.
Strong leadership presence with the ability to inspire and motivate a lean team.
Excellent communication and presentation skills in both Vietnamese and English.
Resilient, adaptable, and proactive in navigating competitive and fast-moving environments.
Knowledge DomainDeep understanding of Vietnams e-commerce, retail, and logistics ecosystem.
Familiarity with SaaS business models and enterprise technology adoption.
Knowledge of regional APAC trends in digital commerce is a plus.
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