Restaurant Supervisor

**Mô tả công việc**:

- **Customer Service**:

- Ensures that all team members deliver a high level of guest service at all times.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.
- Works with the Outlet manager and assistant manager to train team members in guest service skills.
- Reports customer issues.
- Maintains relationships with regular guests and acts as the face of the restaurant using an engaging manner.
- Holds regular communication meetings and daily briefings
- Ensures daily smooth restaurant operation
- Uses checklists in place throughout the restaurant for opening closing and other processes in all sections, service team, bar team, cleaning team.
- Ensures that all team members are informed and knowledgeable of all promotions in the restaurant.
- Works closely with the Outlet manager and assistant manager to ensure a friendly and professional working culture and environment for all team members.
- Ensure the restaurant is clean and well maintained at all time.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/ offerings.
- **Financial responsibilities**:

- Ensures that cash and credit cards are handled correctly and a method is in place to double check daily revenues
- Assists in the inventory management and ongoing maintenance of equipment and other assets.
- **Events Management**:

- Takes enquiries for events for parties such as birthdays, weddings, corporate events, dinner parties and other events.
- Conducts pre-event briefings with team to ensure successful execution.
- **Addess**:

- 59 Ngô Tất Tố, Phường 21, Quận Bình Thạnh
- Số 1, Đường 39, Phường Thảo Điền, Quận 2
- **Benefits**:

- Competitive salary.
- Service charge
- Meal allowance at the restaurant.
- Social Insurance, Health Insurance as Labor Law legislation.
- 12 annual leave per year.

**Kinh nghiệm / Kỹ năng chi tiết**:

- **Qualification**:

- Diploma/ Degree in Hospitality specializing in Food and Beverage or Restaurant Management given preference
- **Work Experience**:

- 1 years prior experience is similar role/capacity at luxury hotels/resorts/restaurants
- Working knowledge of POS systems (e.g. MICROS)

**Mô tả**:

Loại công việc

**Nhân viên toàn thời gian tạm thời**
Cấp bậc

**Trưởng nhóm / Giám sát**
Học vấn

**Cao đẳng**
Giới tính

**Nam / Nữ**
Ngành nghề

**Dịch vụ khách hàng**
**,**
**Nhà hàng / Dịch vụ ăn uống**

**Thông tin liên hệ**:
- Số 1, Đường Số 39, Phường Thảo Điền, Quận 2, Hồ Chí Minh, Viet Nam- Nhận hồ sơ bằng ngôn ngữ:

- **Tiếng Anh**

**Về công ty**:
**Nhà Hàng Vintage Emporium**:

25 - 99 nhân viên
Liên hệ:

**Nhà hàng Vintage Emporium thiết kế kiểu Châu Âu cổ điển chuyên phục vụ khách hàng nước ngoài với các món ăn đặc trưng của ẩm thực Châu Âu sẽ là môi trường làm việc tuyệt vời cho các bạn chuyên ngành ẩm thực có cơ hội trao dồi, thực hành cũng như học hỏi những kiến thức mới**

**Việc cùng công ty**:

- |- Xem tất cả

**Accountant Officer**:
Nhà Hàng Vintage Emporium
- Hồ Chí Minh
- **Head Bartender**:
Nhà Hàng Vintage Emporium
- Hồ Chí Minh
- **Bartender**:
Nhà Hàng Vintage Emporium
- Hồ Chí Minh
- **Chef De Partie**:
Nhà Hàng Vintage Emporium
- Hồ Chí Minh
- **Waiter/ Waitress Full-time**:
Nhà Hàng Vintage Emporium
- Hồ Chí Minh