Food & Beverage Attendant

2 weeks ago

Ho Chi Minh City, Vietnam SOFITEL SAIGON PLAZA Full time

**Job Description**:

- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform guests of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort guests to their tables.
- Garnish and decorate dishes in preparation for serving.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Describe and recommend wines to guests.

Work Experience
- Experience in F&B field is an advantage.
- Communication in English is a must

**Benefits**:

- Year end bonus base on annual performance
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
- Annual leave (+ 11 public holidays mentioned above)
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation
- 24/7 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- Carte Bienvenue

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