Associate Remote Database Administrator

2 weeks ago

Ho Chi Minh City, Vietnam MariaDB plc Full time

**The Opportunity**:
Do you love the challenge of new and interesting problems? Do you have a knack for automating anything you have to do more than twice? Do you want to become an expert Database Administrator (DBA)? If you answered yes, then you'll love working on our Remote DBA team at MariaDB as we grow our exciting MariaDB Managed platform solution.

The Remote DBA team works with customers around the world. Each customer's deployments and challenges are unique, offering something new day after day. You will help our customers succeed by delivering expert-level Remote DBA services including database monitoring, making recommendations to improve performance and durability, fixing things when they break, helping design new architectures and implement best practices, performing upgrades, configuring and monitoring backups, assisting with recoveries, and other related DBA-level tasks as needed. You will utilize advanced troubleshooting skills and creative problem-solving capabilities. You must be self-motivated and capable of working autonomously.

Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends, and holidays, however, we leverage our global team to minimize the impact as much as possible.

**Responsibilities**:

- Perform DBA activities remotely with customers around the world
- Automate various DBA tasks
- Set up monitoring and other activities on customer servers
- Perform periodic health checks and reports on customer systems
- Participate in the community by blogging and other social media
- Help the MariaDB team build tools and enhancements around MariaDB
- Help improve practices and common methodologies for the Remote DBA team
- Ability to be on call as needed to guarantee customer SLAs
- Provide coverage during designated schedule
- Ability to travel internationally for company-related meetings

**Qualifications**:

- Passion for serving customers and solving technical problems
- Experience with MariaDB/MySQL and surrounding tools
- Knowledge of SQL query writing and optimization
- Knowledge of database design, administration, development or architecture
- Understanding of various high availability environments and technologies
- Proficient with the Linux command line (using SSH, running shell scripts, installing packages, using tools like top and iostat, etc.)
- Very strong troubleshooting and problem-solving skills
- Comfortable working remotely (equipment provided)
- Excellent written and spoken English communication skills

**Bonus Experience and Skills**:

- Experience in a 24×7 support environment
- Previous experience working remotely
- Prior MariaDB, Percona, or MySQL support engineer experience
- Sysadmin experience (Linux, Windows, etc.)
- Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
- Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
- Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
- Proficient in one or more programming languages (Bash, Python, Go, etc.)
- Contributions to open source software in the MariaDB/MySQL ecosystem
- Experience with cloud offerings
- Experience with automation toolsets
- Experience with containers and Kubernetes
- MariaDB/MySQL monitoring software experience
- MariaDB and/or MySQL certifications

**Location**:
Remote - Vietnam. Must be able to provide coverage of APAC shift hours, 7:00AM - 3:00PM GMT+8

**What's in it for you?**

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.

You'll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays), a massive degree of flexibility and freedom, and more.

**How to Apply**
- MariaDB does not sponsor work visas or relocation.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
- MariaDB is an equal opportunity employer.

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