International Freight Forwarding Customer Service

4 days ago


Thành phố Hồ Chí Minh, Vietnam Công Ty TNHH Yqn Link International Logistics Full time

**Mô tả công việc**:
(Mức lương: 9 - 12 triệu VNĐ)

Main Job Responsibilities:

- Liaise with customer and carrier/Agent in relation to booking shipment, SI submission, VGM submission, BL confirmation, collection BL from carrier, and courier BL to customer.
- 与客户和承运人/代理人就预订装运、SI 提交、VGM 提交、提单确认、到船公司领取提单和快递提单给客户。
- Work efficiency of the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents.
- 根据每票货物的时效要求及时监控进展并更新给客户或代理商
- Ensure timely and accurately data entry into the system, responsible to close shipments and filling.
- 确保及时准确地将数据输入系统,并及时完成归档。
- Monitor payment receive from customers and agents before shipment collection or release. Raise payment request on shipment charges.
- 在收货或发货前做好应收应付管理,在系统里提交付款申请。
- Communicate and build good rapport and keep relationship with customers, liners, co-loaders and agents.
- 与客户,船公司,订舱口以及代理商建立良好的沟通并保持良好的工作关系。
- Assist sales in providing feedback on business progressing to customers
- 协助销售给客户提供业务进度的反馈。
- Timely responding and resolution of issues, escalation, and complaints
- 及时响应和解决问题、升级和投诉。

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Hoạt động nhóm
Festival Holiday Activities + Quarterly Team Building

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Basic understanding of operation process flow of international freight forwarding
- Good verbal and written communication skills and interpersonal skills.
- Ability to multitask and prioritize daily workload
- Result oriented, process driven, self-discipline, well groomed
- Education - Diploma and above
- Computer literacy - MS Office, Excel, Power point
- Language skills: English,Chinese (advantage)

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Chứng Từ,Thương Mại Quốc Tế,Xuất Nhập Khẩu

Trung cấp - Nghề
Không yêu cầu


  • Freight Forwarding

    6 months ago


    Ho Chi Minh City, Vietnam Foreign Freight Forwarder Full time

    **Multi National Freight Forwarder looking for to boost our Vietnam Team** We are a medium sized Multi National Freight Forwarder with offices in 5 Countries, but not Vietnam. We are looking to recruit a number of Freight Forwarding Professionals to start working 100% remotely for our Australian offices, throughout our Pricing and Operations Teams We have...


  • Ho Chi Minh City, Vietnam Foreign Freight Forwarder Full time

    **Multi National Freight Forwarder looking for to boost our Vietnam Team** We are a medium sized Multi National Freight Forwarder with offices in 5 Countries, but not Vietnam. We are looking to recruit a number of Trainees to start working 100% remotely for our Australian offices, throughout our Pricing and Operations Teams We have staff all over the world...

  • Freight Forwarder

    7 months ago


    Ho Chi Minh City, Vietnam Ace Freight Brokerage LLC Full time

    Ace Logistics LLC ( USA ) We are hiring experienced Freight Forwarders who can reach out to clients make cold calling and finding leads etc. Work from home Please only contact if you have experience working in Freight Forwarding. **Job Types**: Commission, Full-time Pay: Up to 6,106,250₫ per month Application Question(s): - Work from Home have...

  • Sales Executive

    6 days ago


    Thành phố Hồ Chí Minh, Vietnam Invest Talent JSC Full time

    We are seeking a dynamic and experienced Sales Executive specializing in Freight Forwarding. This role involves identifying potential clients, understanding their logistics needs, and providing tailored freight solutions while also handling the pricing strategies to ensure competitive and profitable services. **Key Responsibilities**: **1. Sales and...

  • Sales Specialist

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Invest Talent JSC Full time

    Invest Talent JSC is supporting our client which has 20 years in Freight Forwarding, seeking 02 dynamic and experienced Sales Executive (Fresh and Senior). This role involves identifying potential clients, understanding their logistics needs, and providing tailored freight solutions while also handling the pricing strategies to ensure competitive and...

  • Sales Executive

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam Invest Talent JSC Full time

    We are hiring (1) Junior Sales Executive (Open for fresh graduated) (1) Senior Sales Executive **Key Responsibilities**: **1. Sales and Business Development**: - Identify and target potential clients in need of freight forwarding services. - Develop and maintain a strong sales pipeline through market research, networking, and referrals. - Conduct sales...


  • Thành phố Hồ Chí Minh, Vietnam Invest Talent JSC Full time

    We are seeking a dynamic and experienced Sales Executive specializing in Freight Forwarding. This role involves identifying potential clients, understanding their logistics needs, and providing tailored freight solutions while also handling the pricing strategies to ensure competitive and profitable services. **Key Responsibilities**: **1. Sales and...

  • Sales Executive

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam CÔNG TY CỔ PHẦN INVEST TALENT Full time

    We are seeking a dynamic and experienced Sales Executive specializing in Freight Forwarding. This role involves identifying potential clients, understanding their logistics needs, and providing tailored freight solutions while also handling the pricing strategies to ensure competitive and profitable services. **Key Responsibilities**: **1. Sales and...


  • Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Giao Nhận Vận Tải SCT Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc - Check and update schedules of carriers, airlines, co-loaders as required to clients/sales; and send the booking upon request of sales/client - Support and solve all requirements of customer (pick up and drop off containers, free time, closing time, SI cut off, customs...

  • Customer Service

    6 months ago


    Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

    Customer Service (Freight Forwarding) - Chinese speaking - Export - Cambodia market **VỊ TRÍ: NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG** **1. MÔ TẢ CÔNG VIỆC**: - Giao dịch với khách hàng về tất c - các công việc liên quan đến đơn hàng, tập h - p báo giá vận chuyển, theo dõi đơn hàng, lịch tàu, thanh toán...; -...


  • Thành phố Hồ Chí Minh, Vietnam Công ty TNHH MTV HR Trí Việt Full time

    **Mô tả công việc**: (Mức lương: 30 - 40 triệu VNĐ) Our client company specializes in Freight Services - Joint Venture Company - over 20 years of experience, have an established network spanning more than 60 cities globally. **Job Title open**:Sale Manager; Sale Director - Freight Forwarder - Generation of new leads, new customer acquisition,...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **Main Tasks**: - Creates and confirms transport orders to ensure pickup of the shipment at the origin - Performs booking and booking optimization according to internal guidelines as defined by Product - Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations...

  • Sales Logistics

    2 months ago


    Thành phố Hồ Chí Minh, Vietnam ITL Full time

    **PURPOSE AND SCOPE** - Sales representatives are responsible for selling a company's products by identifying leads, educating prospects on products through calls, trainings, and presentations, and providing existing customers with exceptional support. - Sales representatives are either inside or outside sales reps via phone, online, face-to-face meetings. -...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **1/ Main tasks & key responsibilities**: - Create and confirm transport orders to ensure pickup of the shipment at the origin - Perform booking and booking optimization according to internal guidelines as defined by Product - Prepare, control and distribute all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **1/ Main Tasks**: - Received bookings from customers/ freight team to handle shipments - Do data entry and cross-check Customs Documents - Upload documents to VNACCS system - Collect related documents and archive then send them to customers' system. - Support update timestamps and Proof of Delivery (POD) - Support billing process - Other reports **2/...


  • Thành phố Hồ Chí Minh, Vietnam DHL Full time

    **1/ Main Tasks**: - Received bookings from customers/ freight team to handle shipments - Do data entry and cross-check CDS - Upload documents to VNACCS system - Collect related documents and archive then send them to customers' system. - Support update timestamps and Proof of Delivery (POD) - Support billing process - Other reports **2/ Requirements**: -...


  • Thành phố Hồ Chí Minh, Vietnam C.H. Robinson Full time

    We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next **Global Forwarding Agent.** Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers’ primary contact responsible for managing and...

  • Air Freight Intern

    6 months ago


    Ho Chi Minh City, Vietnam DHL Full time

    **Main Tasks**: - Creates and confirms transport order to ensure pickup of the shipment at origin - Performs booking and booking optimization according to internal guidelines as defined by Product - Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and...

  • Ocean Freight Intern

    6 months ago


    Ho Chi Minh City, Vietnam DHL Full time

    **Main Tasks**: - Creates and confirms transport order to ensure pickup of the shipment at origin - Performs booking and booking optimization according to internal guidelines as defined by Product - Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and...


  • Ho Chi Minh City, Vietnam CÔNG TY TNHH SEKO LOGISTICS (VIỆT NAM) Full time

    Developing the Air, Ocean & Road freight sales ensuring increased GP per customer - Responsible for selling Freight Forwarding services for Imports and Exports and value-added services - Frequently visiting, meeting potential/existing customers. **Địa điểm làm việc**: - 8th floor, the six8 building, Phường 2, Quận Tân Bình, TP. Hồ Chí...