Assistant Executive Housekeeper

4 weeks ago

Hà Nội, Vietnam Khách Sạn Dusit Le Palais Tu Hoa Hanoi Full time

**Hạn nộp**: 31/12/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Tây Hồ - Hà Nội
Giờ làm việc
Khác
Loại hình
Khách sạn/ Khu căn hộ
Ngành nghề
Buồng phòng
Vị trí
Trợ lý, thư ký
Cập nhật
10/12/2024 17:06
MÔ TẢ CÔNG VIỆC
**Primary responsibilities**:
Establishes a high degree to excellence in the Housekeeping Department to all assigned areas of the Hotel.
To be specifically concerned with Room Attendants, Floor Supervisors, Public Area Supervisors, Public Area Attendants and Linen Room.
In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.
Work closely with and maintain a high degree of excellence for the Service Department.
Be specifically responsible for the standards of all Guest rooms, Suites, Corridors, back-of-the-house storage and linen rooms.
Ensure Front-of-the-House public area standards are excellent at all times.
Ensure all Supervisors continually inspect assigned areas and have turned in inspections.
Ensure effective and complete training is in use and all associates are well trained.
Ensure proper key controls are in effect.
Take accurate linen inventories per SOP.
Take accurate Guest supply inventory every period.
Review operating statements and critique unusual surpluses and shortages.
Audit and approve schedules, wage projections, wage recaps and payroll.
Review out-of-order rooms daily.
Provide up-to-date job descriptions for all supervisors and associates.
Give immediate response to all Guest problems and correspondence.
Ensure Lost & Found articles are stored properly and logs are maintained.
Any and all assignments by the Executive Housekeeper must be followed through.
To ensure effective communications through attending meeting and imparting information at regularly held staff meetings with assistant housekeepers.
Administrative Responsibilities
Ensure all reports are prepared completely and on time.
Involve Supervisors and Linen Room Attendants in as many administrative functions.
To prepare and submit, on the required format, all information necessary for budgeting purposes.
Screens and Acknowledges daily work schedules.
Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.
Manages time effectively by meeting deadlines on time.
Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
Identifies and solves problems in a professional manner.
Acknowledges logbook and ensures that each recorded problems is attended.
Ensures that consumption reports, inventories, lost & found log books are handled according to the policies and procedures.
QUYỀN LỢI ĐƯỢC HƯỞNG
Uniform
Duty Meals
Insurance policy per current labor law.
Accident Insurance 24/7
Monthly service Charge
Annual Health Check
Participating job training, skill training by international hotel standards.
Hotel's Activities
Other benefits per Vietnam labor law.
YÊU CẦU CÔNG VIỆC
Bachelor degree in Hotel Management or relevant discipline.
Minimum of 5 years in supervisory Housekeeping role in a similar capacity, preferably in a 5 star class environment.
Knowledgeable in Housekeeping operation and cleaning methods.
Have excellent English communication skills both in written and spoken.
Detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.
YÊU CẦU HỒ SƠ
Please send your CV in English

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